Living the values

At Tesco our Values are our code of conduct - they are the way we have chosen to work and drive the whole way we do business. They are:

No one tries harder for customers.

1. Understand customers.
2. Be first to meet their needs.
3. Act responsibly for our communities.

These customer values reflect that in Tesco everything starts with the customer and that our passion to provide customers with value and service overrides all else.

Treat people how we like to be treated.

• Work as a team.
• Trust and respect each other.
• Listen, support and say thank you.
• Share knowledge and experience.
• ...So we can enjoy our work.

We want our people to be well managed and to work in an environment that is based on trust and respect. We have learnt over the years that well motivated and managed staff will give customers great service; by living the people values we create a great place to work and one where great service is delivered.