John Campbell
Information Technology
IT Service Manager & Business Systems Manager, Personnel & Property Systems.
Joined Tesco: July 1986
"Although the IT has become more and more impressive over the years, the best thing about Tesco is its people."
"During my Graduate Programme I was impressed by Tesco's willingness to invest in their people, as well as the size of their IT organisation, which was 500 people at the time. Even back then, it was highly complex and we were constantly evolving to meet new and anticipated business demands.
"Although the IT has become more and more impressive over the years, the best thing about Tesco is its people. We have a set of company values which underpins how we should behave and what we should expect from others. These are designed to harness rather than stifle the flair and dynamism of each individual.
"This all contributes to the atmosphere at Tesco, which is consistently challenging everyone. And, it's this way of working that has played a major part in Tesco IT expanding four-fold over the last 20 years. This isn't just due to the growth in technology - the system needs to grow to address the needs of an ever-expanding business, both in the UK and abroad.
"Finally, when you're working in Tesco IT, it's clear you're working for a retailer and that all initiatives ultimately lead to improved customer satisfaction. Because of this focus, I have been able, over the years, to identify solutions that I have delivered, which, in their own way have improved our ability to serve customers. It's a great feeling."
Find out more about Information Technology here.
