What we do

Quite simply, we try to make shopping for financial products as easy as shopping for the household groceries. Our customers are busy people who want quality products at the best possible prices. We're out to make and keep them happy.

Underpinning it all is a rock-solid business model - a joint venture between the strong brand and customer loyalty of Tesco and the experience and expertise of the Royal Bank of Scotland.

Innovation, innovation, innovation

We're always looking to launch innovative products and services that hit the spot for our customers.

For example, we created the world's first Instant Travel Insurance product, which lets our customers buy travel insurance literally off the shelf. Another world first is our cheque deposit facility, which customers can use to pay in cheques in-store. That's us: always thinking...

Wherever, whenever

We work very hard to make our services available when and where our customers need them. Nearly half of all our business comes through the Web, and the rest via our 1250 stores, many now open 24 hours a day.

You'll find us at more than 15,000 UK checkouts and we like to travel too. We're already in Ireland, Hungary, Poland, South Korea and Thailand.

Personal Finance: things we're proud of

• World's first cheque deposit facility - pay cheques into your Tesco Savings account in-store.
• First - and still only - company to offer truly form-free instant travel insurance. Available off-the shelf in more than 600 stores; 20,000 policies sold like this in 2004 alone.
• First instant breakdown cover product - still no other provider offers such ease of purchase or instant cover.
• Fastest-growing car insurance brand ever, reaching 1 million policies in record time.