Our values are central to our business and help us to understand how to put our core purpose into practice. Since we first introduced our values more than a decade ago, they have become a central part of our culture. They make sure that every person at Tesco understands what's important - from how we work together as a team to how customers are at the centre of what we do.

Understanding people - customers, colleagues, communities - and what matters to them, and then trying to make those things better, is at the heart of Tesco. It's about listening to people and talking to them using all the tools at our disposal, from Clubcard data to social media, then acting by changing and innovating to meet their needs.

We know that looking after our colleagues in a culture of trust and respect is essential to the success of Tesco. Where colleagues feel recognised and rewarded, where they have the opportunity to get on and where they are supported in their development, they in turn try their hardest for customers.

It's the value we live by to make sure we serve our customers, colleagues and their communities a little better every day. It really captures how, when we add up all the small things we do, Tesco can make a big difference to the issues that people really care about.