Our Culture

Our core purpose:

 

Serving our customers, communities and planet a little better every day.

 

Serving our customers, communities and planet a little better every day means we always keep customers at the heart of what we do, while also reflecting our responsibilities to the communities we serve and to society more broadly.

 

Customers

Everything we do begins and ends with our customers. By understanding our customers, we can anticipate and respond to their needs and expectations.

As a Group we serve a wide range of different customers, in different settings, from retail customers through to banking, mobile, Booker’s wholesale customers, and dunnhumby’s retailer and supplier clients.

 

Communities

The role we play in the thousands of communities we serve is vital – whether it's creating good jobs, supporting local suppliers and producers, or helping local causes through our community programmes.

 

Planet

Our commitment to sustainability is core to our business. It drives our work across our own operations and our supply chain to reduce our environmental impact and support a healthier way of living.

Read stories about Our Culture

Justin Alexander

Justin Alexander

Linda Begnor

Linda Begnor

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