Assistant Insight Manager - Consumer Testing

Hours: 36

Salary: Competitive

Location: Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA AL7 1GA

United Kingdom

Apply by: 16/06/2019

Assistant Insight Manager - Consumer Testing

Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA AL7 1GA

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About the role

Identifying opportunities for Tesco to grow market share via its portfolio of own and exclusive brands.


Translate our customer targets and business objectives into opportunities for our brands.

Build a best practice research and insight toolkit for supporting brand development and evaluating brand performance against targets.

Work with the internal stakeholders and our creative agencies to ensure our brand Communications are building our brand equity and helping us achieve our brand jobs to do.

Ensure the ambitious program of new product development and innovation is matched by a best in class product evaluation and benchmarking programme.

Quantify the drivers of loyalty and work with the proposition team to ensure our loyalty offer meets the needs of our customers, prioritising opportunities for growing customer loyalty.



You will be responsible for

As an Assistant Insight Manager, you would be responsible for taking the lead on consumer research projects to aid product innovation and quality perception.

·       Lead on the Consumer testing for one or more of our product development/Technical team across Food/Non-Food/General Merchandise/Pet. Responsible for regularly meeting with your category/suppliers, understanding current research needs, building research proposals that will meet their objectives.

·       Building the research where appropriate (i.e. questionnaire design, online surveys) or liaising with internal testing teams or external agencies to brief and outsource the research.

·       Manage testing quotes; ensuring research is within budget and timelines.

·       Analysing the results and writing up into a report format.

·       Debriefing suppliers/product developers/technical on the research, advising on next steps for product improvement.

·       Input into new methodology design, ensuring methodologies meet the overall business objective.

·       Keeping yourself up to date with best practice for the industry.

·       Demonstrating your passion for product ensuring we deliver to our customer’s wants and need.

·       Working alongside the broader insight teams, to identify areas that require quality improvement.

·       Creating best practice research and insight toolkit for supporting brand development and evaluation.

·       Following our Business Code of Conduct and always acting with integrity and due diligence.

·       Supporting the compliance of GSCOP by ensuring all product testing is completed and reported fairly and accurately.

·       This role will best suit an individual who enjoys working as part of a team. Is a lateral thinker who is motivated to make change for the better and, most important, puts our customers first.

You will need

You’ll need to have demonstrated experience of:

·       Conducting/delivering/reporting consumer research and or technical evaluations.

·       Analysing research data.

·       Experience within Food/Retail/Manufacturing desirable.

·       Experience within Market Research desirable.

·       Degree/Equivalent qualification/and or experience.

·       Experience using Microsoft Office.


Skills we are looking for:

·       Strong Planning and Organisational skills.

·       External Stakeholder Management.

·       Project Management Skills.

·       Data Analysis/Statistical Skills.

·       Excellent Leaderships and interpersonal skills.

·       Ability to respond to change quickly and work in a fast paced environment.

·       Cross functional working, ability to influence.


What’s in it for you

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

  • An annual bonus scheme which you can achieve up to 3.5% of base salary
  • Colleague Clubcard (including a 2nd card for a family member) after 6 months service with 10% off most purchases at Tesco
  • Holiday starting at 20 days plus a personal day
  • A retirement savings plan - 4%-7.5% contribution rate
  • Life Assurance - 5 x contractual pay
  • Buy As You Earn Scheme
  • Save As You Earn Scheme
  • Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
  • Deals and Discounts through many other external businesses

About us

Our vision here at Tesco is to become every customer's favourite place to shop, whether they are at home, out shopping, on the move, anywhere in the world.

We want our customers to be inspired and whatever they are looking for, we're finding bigger and better ways to provide it.

Everything is underpinned by our passion for serving customers a little better every day, fuelled by our ability to translate customer needs and opportunities into world class products and services that our customers return to time and time again.

We need people who share our ambition to deliver for our customers; Passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.

Joining us means playing a critical part in championing customer opportunities that drive the long term growth of Tesco.

If that sounds exciting then we'd love to hear from you.

The position will be based at our Head Office in Welwyn Garden City

Application process

Our office application process varies depending on the role and the level of experience needed.

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