Area Manager - Tesco Mobile - West Midlands, Gloucestershire & Worcestershire

Hours: 36

Salary: Competitive

Location: West Midlands, Gloucestershire & Worcestershire

United Kingdom

Apply by: 16/09/2019

Area Manager - Tesco Mobile - West Midlands, Gloucestershire & Worcestershire

West Midlands, Gloucestershire & Worcestershire

About the role

This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first.

In this role you will be working across the following Tesco Stores:

  • Abingdon
  • Amersham
  • Aylesbury
  • Banbury
  • Bicester
  • Buckingham
  • Cheltenham
  • Cirencester 
  • Evesham
  • Gloucester
  • Gloucester Brockworth
  • High Wycombe
  • Oxford
  • Quedgeley
  • Slough
  • Stroud
  • Worcester
  • Reading

You will be responsible for

  • You will lead your team to deliver outstanding people routines, so that every colleague feels they have a great manager, coaching managers to resolve queries around people policies and processes.
  • You will develop your managers’ skills and continually review their capability and performance, role modelling leadership behaviours inspiring your team to develop their behaviours.
  • You will create a culture where we get the basics right all the time, creating a culture where you and your managers give personal and specific recognition to celebrate success and show appreciation for the little helps every day.
  • You will develop great managers for today and leaders for tomorrow, having meaningful career conversations with your managers and creating a departmental succession plan that meets the business supply and demand needs.
  • You will know your managers and how they and their teams feel about working for Tesco, facilitating them to participate in “What Matters to You?” surveys and build action plans based on survey results.
  • You will communicate purpose, plan and progress, engaging your managers around trade and performance plans for the department, so we are working towards the same goal.
  • You will listen to customers and act on their feedback, championing the use of customer insight, leading the team to take action based on this feedback.
  • You will deliver a great shopping experience for customers every day, ensuring your team work effectively as per the operating model.
  • You will protect our brand by leading your managers to deliver legal compliance through our teams, ensuring managers and colleagues are adhering to FCA guidelines at all times.

You will need

  • Minimum 12 months experience in a sales and service field role, managing a large volume of stores (18+)
  • To live in the West Midlands/Gloucestershire or Worcestershire area. 
  • Being a great communicator at all levels, tailoring the interaction for the audience
  • Being a strong and inspiring people manager, providing clarity on the direction forwards
  • Remote/field management role
  • Influencing and key stakeholder management
  • Being positive at all times, living the leadership skills and creating an environment of continual improvement
  • Being a great coach and developer of businesses and people
  • Visual Merchandising, presentation skills and commercial accumen
  • Demonstrating strong resilience and able to embed an environment of continual improvement
  • A basic level of IT skills (spreadsheets, etc)
  • Full UK driving licence

What’s in it for you

We offer excellent benefits that help to make Tesco a great place to work.

There are also a variety of excellent share schemes you can be part of, to share in our success.

After 6 months you will receive your Colleague Clubcard, giving you 10% discount on your Tesco shopping throughout the year, both in-store and on-line.

There are also additional special offers available to colleagues throughout the year.

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Application process

Our office application process varies depending on the role and the level of experience needed.

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