CCTV Data Access Executive

Hours: 36

Salary: Competitive

Location: Welwyn Garden City

United Kingdom

Apply by: 26/11/2019

CCTV Data Access Executive

Welwyn Garden City

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About the role

The Safety, Security and Resilience team here at Tesco, support the business by proactively identifying, assessing and prioritising risks. We constantly work hard to serve shoppers a little better every day and looking after our colleagues and customers personal data plays a huge part.

CCTV forms a considerable part of the personal data we collect and we want you to be confident that your personal data is safe and secure with us.

As we change and improve the way we work, we are recruiting for a CCTV Data Access Executive, to work in our newly created hub at Head Office in Welwyn Garden City where you will ensure we put the customer first, in the way we deal with personal information.

You will be responsible for

  • Ensuring data protection and subject access requests for access to our CCTV are logged, analysed, and disclosed according to our legal or policy time limits, always putting the customer first
  • Completing the necessary identification checks, identifying and obtaining the correct CCTV from our stores, distribution centres or our offices
  • Reviewing the footage and carrying out pixilation to ensure other personal information is not improperly disclosed
  • Liaising with the Police and other Law Enforcement Agencies to support their lawful requests to assist with the prevention and detection of crime, helping to ensure our customers are safe and do not become victims of crime whilst on our premises
  • Support the use of Police on-line reporting portals to share CCTV
  • Producing evidential statements relating to data requests for the Police or other Law Enforcement Agencies and outside organisations
  • Supporting the Tesco Corporate Investigations team by providing research from Tesco CCTV systems
  • Supporting the General GDPR Access Team with other forms of data requests when required
  • Managing my own priorities and workload to ensure what we do is right for the customer and continuously building and sharing knowledge and experience
  • Following our Business Code of Conduct and always acting with integrity and due diligence


You will need

Good communication skills and stakeholder management experience is essential with the ability to manage & prioritise a busy workload. 

The successful candidate will be highly organised and able to work at pace with a good working knowledge of Excel. You will be able to manage a high caseload, work independently and manage multiple requests.

Previous retail, security or police experience would be desirable but isn't essential.


What’s in it for you

Alongside our flexible working culture, we offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to: 

  • An annual bonus scheme which you can achieve up to 3.5% of base salary
  • Colleague Clubcard (including a 2nd card for a family member) after 6 months service with 10% off most purchases at Tesco
  • Holiday starting at 20 days plus a personal day
  • A retirement savings plan - 4%-7.5% contribution rate
  • Life Assurance - 5 x contractual pay
  • Buy As You Earn Scheme
  • Save As You Earn Scheme
  • Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
  • Deals and Discounts through many other external businesses

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, out shopping, on the move, anywhere in the world.

Our core purpose is ‘Serving Britain's shoppers a little better every day’.

Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them.

In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.

We want our customers to be inspired and whatever they are looking for, we’re finding bigger and better ways to provide it.

We need people who share our ambition to deliver for our customers; passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package and significant career development opportunities.

If that sounds exciting then we'd love to hear from you.

‘’NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.’’

Application process

Our office application process varies depending on the role and the level of experience needed.

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