Transformation Project Manager

Hours: 36

Salary: Competitive

Location: Welwyn Garden City

United Kingdom

Apply by: 26/11/2019

Transformation Project Manager

Welwyn Garden City

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About the role

Here at Tesco, our Customer Fulfilment team processes over 35.5 million orders per year and delivers over 72,000 customer orders per week.

As the Transformation Project Manager, based out of either Welwyn Garden City or Daventry, you will be part of this huge operation, responsible for managing end to end projects to improve our Distribution & online Fulfilment processes and delivering the strategy that sets us apart.

Working within our Business Support function, you will analyse problems and develop solutions, leading projects through from inception to delivery.

You will be responsible for

  • Spending time in store/Customer Fulfilment Centres/Distribution operations, engaging with end users to get feedback and generate ideas
  • Assessing the financial impact of projects and building the business case
  • Working collaboratively to develop full solutions and operating models, and trialling these as necessary
  • Managing and influencing stakeholders cross-functionally, at all levels, at the right time
  • Tracking project milestones and deliverables, identifying and managing risks, issues, and dependencies, in line with Tesco Project Management best practice and using the appropriate tools and templates
  • Responding in a timely manner to changing priorities; adapting and adjusting plans as required
  • Landing projects on the front-line, developing the right communication and training materials to support successful implementation
  • Ensuring sustainability of the solutions developed, tracking KPIs and benefits, handing over to 'Business As Usual';


You will need

  • Experience of delivering operational improvement using relevant methodologies
  • Experience working in a business change project management role in a dynamic environment
  • Versatility and ability to adapt and respond quickly to changing business priorities
  • Interest and experience in Online, Fulfilment and/or Distribution

Additional skills; 

  • Project Management (APM)
  • Process Improvement skills (Kaizen, Lean, SixSigma)
  • Stakeholder Management
  • Communication and presentation skills
  • Analytical skills (incl SQL, Excel etc.)
  • Technology & Product Management skills
  • MS Office (Powerpoint, Visio, Project etc)

What’s in it for you

Alongside our flexible working culture, we offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to: 

  • An annual bonus scheme which you can achieve up to 3.5% of base salary
  • Colleague Clubcard (including a 2nd card for a family member) after 6 months service with 10% off most purchases at Tesco
  • Holiday starting at 25 days plus a personal day
  • A retirement savings plan - 4%-7.5% contribution rate
  • Life Assurance - 5 x contractual pay
  • Buy As You Earn Scheme
  • Save As You Earn Scheme
  • Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
  • Deals and Discounts through many other external businesses

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, out shopping, on the move, anywhere in the world.

Our core purpose is ‘Serving Britain's shoppers a little better every day’.

Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them.

In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.

We want our customers to be inspired and whatever they are looking for, we’re finding bigger and better ways to provide it.

We need people who share our ambition to deliver for our customers; passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package and significant career development opportunities.

If that sounds exciting then we'd love to hear from you.

‘’NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.’’

Application process

Our office application process varies depending on the role and the level of experience needed.

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