Insight Analytics Manager

Hours: 36

Salary: Competitive

Location: Shire Park, Kestral Way, Welwyn Garden City AL7 1GA

United Kingdom

Apply by: 05/06/2020


Insight Analytics Manager

Shire Park, Kestral Way, Welwyn Garden City AL7 1GA

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About the role

The Insight and Foresight team cover the entire Tesco business and are there to marry deep customer understanding an analytics to partner with the business in its mission to serve Britain’s shoppers a  little better every-day.  As an analyst you’ll have at your disposal an unrivalled set of customer data to tap into and an ever changing diverse set of business challenges you’ll be asked to tackle.

The role is open, and there to be shaped by the right candidate, Tesco is fast-paced, has great scale and you’ll be part of diverse insight team made up of research, business partners and analysts.

You will be responsible for

  • Analysing data sets of multiple types (research, behavioural, panel, economic) to find insight about our customers, competitors and markets that we can act on. You will be accountable for leading the provision of analytics as part of our wider insight partnership to a specific part of the Tesco business.
  • Use expertise to produce accurate and actionable insight which develops and drives actions in support of our customer growth strategy within a fast-paced environment.
  • Work closely with Insight Partners on how to best land this insight into the business, through excellent story-telling and embedding skills.
  • Actively build partnerships and work closely with other Analysts and Researchers in the Insight team (inc. Dunnhumby and TBS) as well as those in other teams (Product, Channel, Property) and with our data science team in Technology.  Be an active participant in this community of best practice.
  • To anticipate requirements for further insight support – liaising within the Insight team to ensure these are part of future data, tools and capabilities being developed.  Pro-actively alert to developments in the external analytics field.
  • Collaborate with Insight partners on briefs, and then lead projects from beginning to end – ensure these deliver against requirements, and are presented in a way to make the complex simple and land the key messages with impact.  

You will need

  • Strong statistical background applied across a number of areas using both simple and complex statistical models.
  • Skilled in using statistical / data analytics software e.g. SAS, R, Python, SPSS, SQL etc. (SAS, Python or R preferred), SQL is required.
  • A self-starter that has curious and keen to learn new approaches and techniques.
  • Great communication skills are essential.
  • Analyse Data - Expert
  • Review Performance & Identify Opportunities - Expert
  • Create Actionable Insight - Skilled
  • Deliver Inspiring Briefs - Skilled
  • Craft a Differentiated Brand Positioning - Understand
  • Generate Engaging Concepts - Understand

People, budgets and other resources you will be accountable for:

  • Dotted line accountability for dunnhumby solutions lead priorities, TBS and other analytics teams where data analytics is a component of the Insight Plan.
  • Budget allocated from overall Insight budget. 
  • Health of dunnhumby and TBS relationships.
  • Possible direct line management.

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

  • Annual bonus scheme where you can earn up to 3.5% of base salary
  • Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
  • On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service
  • Colleague Clubcard (including a 2nd card for a family member) after 3 months service
  • Colleague Discounts:
    • 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco 
    • 10% off One Stop
    • 10% off pay monthly & SIM only deals with Tesco Mobile
    • 20% off all F&F purchases
    • 20% off car, pet and home insurance at Tesco bank. T&C’s apply
    • 25% off Tesco Café
    • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
    • 50% off health checks at Tesco Pharmacy
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
  • Cycle to work scheme
  • Shuttle Bus Service to/from Hatfield & Welwyn Garden City Station to Welwyn Campus & Hatfield Offices
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
  • Our Employee Assistance Programme helps you deal with life’s challenges
  • Financial wellness - Tesco has partnered with experts to help you make the most of your money
  • Get involved in a range of fundraising activities with our long-term charity partners

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, out shopping, on the move, anywhere in the world.
 
Our core purpose is ‘Serving Britain's shoppers a little better every day’.
 
Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them.
 
In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.
 
We want our customers to be inspired and whatever they are looking for, we’re finding bigger and better ways to provide it.
 
We need people who share our ambition to deliver for our customers; passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package and significant career development opportunities.
 
We are proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to serve our shoppers a little better every day. We strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range applicants from all walks of life, offering many varying working patterns across our business, and we would love to hear from you!

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

Application process

Our office application process varies depending on the role and the level of experience needed.

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