Technical Programme Manager - Product Transformation

Hours: 36

Salary: Competitive

Location: Welwyn Garden City

United Kingdom

Apply by: 31/12/2020

Technical Programme Manager - Product Transformation

Welwyn Garden City

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About the role

We are an ambitious team at Tesco aiming to bring digital transformation and service model implementation to Buy and Manage processes. This involves enabling teams spread across globally to come together and deliver a secure, consistent and seamless experience. From negotiating deals, signing contracts, creating promotions, managing retail space across 6000+ locations and bringing various stakeholder together to deliver results make this program central to what Tesco does.

This role enables Technology delivery within the Commercial area of Product Lifecycle Management

Few of the key programmes in this portfolio include

  • Deliver promotion planning and optimization tools to support sellers to run more effective promotions for customers.
  • Deliver Product Cost Modelling and Management tools that has a significant positive impact on supplier viewpoint, query resolution and working capital.

These programmes contribute significantly to the strategic objectives of the organization including

  • Improving Sales uplift and margin upwards of 100 million GBP
  • Reduction in product withdrawals and customer returns by 10%
  • Significant contribution to working capital savings
  • Ensure compliance to statutory and industry body rules and regulations

These programmes have a Technology budget of ~12M GBP, enabling Technology colleagues to deliver world class products across multiple geographies

This role will also demand closely working with multiple stakeholder & partners delivering bespoke technology services and new Service Model Processes within the business.

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

  • Deliver complex programmes with multiple business and technical risks that will impact the success of key Tesco business priorities
  • Establish new or improve existing programme delivery methodology to deliver the programme goals
  • Shape programmes with ambiguous scope and uncertain delivery approach
  • Create and track a plan to deliver the programme goals, including the technical implementation plan, ensuring colleagues and stakeholders from across Tesco are kept up-to-date
  • Provide advice and guidance on programme delivery (mentoring other TPMs and supporting Engineering/Product teams)
  • Understand trade-offs in software delivery using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and solution
  • Be able to foresee potential risks and issues, establish a process, facilitate discussion and manage escalations
  • Able to be aware and evaluate trends and new concepts in programme and product delivery
  • Be able to understand a technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plans
  • Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges
  • Collaborate with the Product and Engineering teams to inform annual budgetary requirements
  • Build positive relationships with suppliers & external stakeholders to deliver software or professional services, holding them to account on delivery and improvement plans
  • Support vendor selection processes (tendering, agreeing SLAs, warranty periods, outsourcing)
  • Coach peers and other roles, teaching where required, on methodologies and programme management tools and coach/mentor on leadership
  • Contribute actively to TPM community

You will need

An ideal candidate must have demonstrated below key skills in their current and past roles

  • Have a proven record of accomplishment in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies
  • Have Experience of building credible relationships and influencing senior management & leadership teams
  • Work through multiple time zones to deliver cross country programs
  • Strong Project, Stakeholder & Programme management skills
  • Strong vendor management and negotiating skills.
  • Exceptional reporting skills for programs and financial forecasting
  • Excellent communication & influencing skills and adoptability to changes

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, out shopping, on the move, anywhere in the world.

In order to enable our vision, we strive to simplify operations for our Colleagues, Partners & Vendors to enable efficient trade.

Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We’re driving innovation and transforming our Technology to become the world’s leading retailer.

We need people who share our ambition to deliver for our stakeholders. Passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.

Joining us means playing a part in defining; building and launching an ambitious roadmap of digital products that could affect the lives of millions of people over the years to come.

If that sounds exciting, then we'd love to hear from you.

The position will be based at our Welwyn Garden City Head Office, United Kingdom.

Application process

Our office application process varies depending on the role and the level of experience needed.

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