Hours: 36
Salary: Competitive
Location: Welwyn Garden City AL7 1GA
United Kingdom
Apply by: 08/10/2020
Welwyn Garden City AL7 1GA
As a senior manager I translate the strategy into action, executing relevant plans brilliantly and am the ‘go to’ person for my function. I typically lead multiple projects or I am a subject matter expert. In this role I am responsible for the strategic development and successful delivery and optimisation of Fulfilment propositions to optimise for capacity, customer satisfaction and profit.
- Leading and managing projects to define (new) strategic propositions for Tesco Online based on customer needs, market trends and opportunities to increases sales & profit growth. Evaluate potential ROI against agreed metrics to support prioritisation in business and technology plans. Ensure opportunities and threats are well understood amongst stakeholders.
- Delivering and optimising proposition projects; including stakeholder management, programme management and financial performance to deliver against the long-term and annual business plans.
- Working with International teams to ensure knowledge is shared across markets for more effective and efficient proposition development and testing.
- Managing high performing individuals, developing technical and leadership skills and provide coaching where needed.
- As part of the Fulfilment stream accountability is focused on developing the strategy and new propositions to increase (double) fulfilment capacity and make delivery and collection a reason for customers to chose to shop at Tesco (Online).
- Working with the Fulfilment, Customer and Technology teams develop operating models and execution plans for new propositions and changes in existing fulfilment propositions.
- Continuously optimise demand and delivery income through fulfilment pricing and mix of fulfilment options as well as Delivery Saver & PAYG customers.
- Understanding the development of final mile customer solutions across industries, identify opportunities in how they could support Tesco and build partnerships where appropriate.
Key Stakeholders:
Online Operations, Fulfilment Operations, Business Support (Fulfilment Development and other channels), Digital Product
Finance
Customer teams (Proposition, Insight)
Technology
Fulfilment (Operations, Network Planning, Fulfilment Development)
UK Business Planning
OLT
3rd party / final mile providers
3rd party consultancy partners where applicable
- Understanding of Online business models and economics
- Strong strategy and proposition development as well as analytical skills
- Ability to bridge between strategic thinking and pragmatic implementation
- Strong project and stakeholder management skills
- Good commercial acumen and understanding
- Strong communication and storytelling skills
- Ability to influence at all levels
- Ability to manage and develop high performing individuals
- Team management and development
- Broad stakeholder management, including executive levels
- Record of effective joint business planning and delivery of cross-functional initiatives
- Strategy formulation, business development, corporate development in Online / Retail context
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
We are proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to serve our shoppers a little better every day. We strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range applicants from all walks of life, offering many varying working patterns across our business, and we would love to hear from you!”