Customer Assistant - Kickstart Scheme - 6 Month Placement - Forfar Castle Street
Hours: 25
Salary: Competitive
Location: Forfar Castle Street DD8 3HX
United Kingdom
Apply by: 09/11/2020
Customer Assistant - Kickstart Scheme - 6 Month Placement - Forfar Castle Street
Forfar Castle Street DD8 3HX
About the role
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
You’ll meet great people, learn new things and be part of an expert diverse team where everyone is welcome. If you are looking to gain work experience, increase your confidence and employability skills and showcase your ability, this programme may be for you.
To be eligible for the Kickstart programme you will need to be:
- Aged 16-24
- Unemployed and have been in receipt of Universal Credit for 6 months or more
- Referred by your Jobcentre Work Coach
- Be available to work for 25+ hours
- Be able to undertake a 6-month training programme
In return we will offer you:
· A great onboarding experience delivered via a blended approach in your store
· Support and development of your technical skills and on-the-job behaviours
· A dedicated Buddy/Mentor available throughout your 6-month training programme
· Support and guidance with employability skills including:
- Work principles and basic skills
- CV building
- Interview preparations
- How to look for long-term work
- Career advice
- Setting goals
You will need
You’ll be someone with great communication skills and works well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service.
We’ll be depending on you, as the face of Tesco, to Serve Britain’s Shoppers a Little Better Every Day:
- Get to know your customers, greet them with a smile and serve them with pride
- Take time to listen, and help out wherever you can
- Make decisions that are right for our customers
- Be passionate and knowledgeable about our products and services
- Always be there, on time and properly presented
What’s in it for you
We offer excellent benefits that help make Tesco a great place to work.
These include but aren’t limited to:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) (Pro Rata)
- Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
- Life Assurance - 5 x contractual pay
- Share Schemes – Join ‘Buy As You Earn’ and ‘Save As You Earn’ after 3 months service
- Colleague Clubcard (including a 2nd card for a family member) after 3 months service
- Colleague Discounts:
- 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- 10% off One Stop
- 10% off pay monthly & SIM only deals with Tesco Mobile
- 20% off all F&F purchases
- 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
- 25% off Tesco Café
- 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
- 50% off health checks at Tesco Pharmacy
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Cycle to work scheme
- Uniform provided
Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. As a Kickstart colleague you’ll also receive additional training to help you develop your employability skills
Our Employee Assistance Programme helps you deal with life’s challenges.
Financial wellness - Tesco has partnered with experts to help you make the most of your money
Get involved in a range of fundraising activities with our long-term charity partners
About us
We’re proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day.
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please visit the following link; https://www.gov.uk/know-when-you-can-leave-school
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Application process
We have over 250 Kickstart 6-month work placements available across selected stores, CFCs and DCs.
If you are aged 16-24 and in receipt of Universal Credits please contact your work coach to find out how you can apply to gain valuable paid work experience to build your confidence and employability skills to support your future.
To apply for our Kickstart programme in one of our selected stores, you’ll need to register with us and create a profile. Take a look below to see what you can expect from the application process.
Applications are open from 23 August to 3 September.
Once you find a job you want to apply for, you can complete the online application form for that role. This will contain some basic questions and some questions to ensure you meet the Government Kickstart criteria. You will also need to submit your right-to-work documents to be checked. Once you have submitted your application we will review it.
If successful we may invite you in for an interview at the location that you have applied to work in, or contact you to carry out a telephone interview.
At the interview you will be asked a series of interview questions. It will also be your opportunity to ask us any questions you have about the Kickstart programme and Tesco to see if we are right for you. At the interview you will need to bring with you the Right to Work document you submitted to us online to be verified. You will also need to show the interviewer your Universal Credit journal, this can be shown on a mobile device or you can print this and take it with you.
Step 1
Once you find a job you want to apply for, you can complete the online application form for that role. This will contain some basic questions and some questions to ensure you meet the Government Kickstart criteria. You will also need to submit your right-to-work documents to be checked. Once you have submitted your application we will review it.
Step 2
If successful we may invite you in for an interview at the location that you have applied to work in, or contact you to carry out a telephone interview.
Step 3
At the interview you will be asked a series of interview questions. It will also be your opportunity to ask us any questions you have about the Kickstart programme and Tesco to see if we are right for you. At the interview you will need to bring with you the Right to Work document you submitted to us online to be verified. You will also need to show the interviewer your Universal Credit journal, this can be shown on a mobile device or you can print this and take it with you.