Media Manager

Hours: 36

Salary: Competitive

Location: Shire Park, Kestral Way, Welwyn Garden City AL7 1GA

United Kingdom

Apply by: 22/01/2021


Media Manager

Shire Park, Kestral Way, Welwyn Garden City AL7 1GA

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About the role

A rare and exciting opportunity has arisen in the Tesco Press Office for a Media Manager to join the team.  We will require between 3-5 years experience of strong oral and written communication skills as well as a solid background of proactive and reactive communications. 

As part of the press office team, your role will help to build trust in the business and mitigate reputational risk by responding to media enquiries, writing statements and Q&As, managing filming requests and briefing spokespeople ahead of interviews. 

Please note, this role will involve supporting the press office outside of normal working hours as part of an on-call rota.

You will be responsible for

  • Handling media enquiries (calls and emails) and ensuring accurate, rapid and well-crafted responses
  • Working collaboratively with Group Communications and wider business to ensure relevant teams and stakeholders are engaged on media opportunities, issues and risks
  • Managing and communicating on a portfolio of issues
  • Maintaining effective relationships with key journalists and media outlets as well as other stakeholders and agencies where necessary
  • Advising and coaching senior colleagues on handling media-related matters
  • Reviewing filming requests and managing shoots where needed
  • Following our Business Code of Conduct and always acting with integrity and due diligence

You will need

  • Experience of working within a press office, dealing with journalists from national, local and trade outlets.
  • Experience of managing agencies and working with other external stakeholders.as well as building strong internal stakeholder networks
  • Excellent communication skills
  • An in depth knowledge of the media landscape in general and the ideally retail sector specifically.
  • The ability to build relationships with journalists 
  •  A can-do, collaborative approach, ability to multi-task
  • Experience of working under pressure and at a fast pace
  • Ability to identify potential reputational risk 

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

  • Annual bonus scheme where you can earn up to 3.5% of base salary
  • Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
  • On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service
  • Colleague Clubcard (including a 2nd card for a family member) after 3 months service
  • Colleague Discounts:
    • 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco 
    • 10% off One Stop
    • 10% off pay monthly & SIM only deals with Tesco Mobile
    • 20% off all F&F purchases
    • 20% off car, pet and home insurance at Tesco bank. T&C’s apply
    • 25% off Tesco Café
    • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
    • 50% off health checks at Tesco Pharmacy
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
  • Cycle to work scheme
  • Shuttle Bus Service to/from Hatfield & Welwyn Garden City Station to Welwyn Campus & Hatfield Offices
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
  • Our Employee Assistance Programme helps you deal with life’s challenges
  • Financial wellness - Tesco has partnered with experts to help you make the most of your money
  • Get involved in a range of fundraising activities with our long-term charity partners

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move.  Our core purpose is ‘Serving Britain's shoppers a little better every day’.  Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them.  In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.
 
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to serve our shoppers a little better every day. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.  We're a big business with diverse working patterns and many business areas which means that we can find something that works for you.  Everyone is welcome at Tesco.
 
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

Application process

Our office application process varies depending on the role and the level of experience needed.

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