Head of Systems Engineering - Workplace & Collaboration

The Head of Workplace & Collaboration is fully accountable to define the global Workplace strategy, design and engineering of Workplace products and solutions and their implementation.

As an effective leader you:

• are thought as a leader in the Digital Workplace domain who can anticipate demand and changes in trends and plan solutions accordingly.
• link strategic thinking with flawless delivery and ensure that we deliver modern and cost-effective Workplace and Collaboration Tools to our Colleagues and Teams around the world.
• connect with key stakeholders in the company, communicate a strong vision and align this across different all involved groups. As a budget holder, you are responsible for the commercial aspects of your team and managing all associated resources. 
• build solid relationships with key global suppliers and use their input to deliver a Roadmap for Workplace Technology that will deliver value to Tesco now and over the coming years.
• balance strong stakeholder management and impeccable technical delivery coupled with commercial acumen.

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

• lead a strong Workplace & Collaboration strategy form vision to implementation
• provide, with a strong Technical background of colleague devices, collaboration tools, communication and back-end services, strong guidance and coaching to the team to deliver with the big picture in mind
• deliver a Workplace & Collaboration Technology Roadmap that will enable Tesco’s colleagues regardless of device or location
• represent the Workplace & Collaboration team within Technology and Infrastructure and towards the business
• build and maintain high performance teams capable of delivering an excellent customer service through improved responsiveness, communication, professionalism and knowledge of our technical services.
• establish strong relationships within Technology, wider business teams and external suppliers to set the service agenda and strategy.
• work with the Infrastructure Service & Operations team, who holds the operational accountability, to ensure leading Service quality

Skills relevant for the job

Expert knowledge (must have):

• Workplace & Collaboration Technologies; O365, AD, Azure AD, Modern Desktop Management, MDM platforms, Cloud file services, on premise/cloud/hybrid collaboration technologies, broadcast platforms, contact centre telephony solutions, Meeting room technology, Cloud Video Interoperability.- Technical expertise in colleague devices (e.g. PC, Mobiles, Handhelds) , collaboration tools (e.g. O365) and back-end services (e.g. Active Directory)
• Deep understanding of Enterprise Scale organisations – i.e 10,000 users +
• Very strong stakeholder management skills – able to navigate complex situations and drive towards correct solution.
• Strong delivery experience – multi million £ projects across multiple geographies
• Leadership Skills
• Excellent communication skills
• Excellent presentation skills
• Defining & implementing strategies
• Analytically strong
• Excellent Influencing skills
• Broad technical knowledge in a variety of platforms and systems relating to Workplace & Collaboration (e.g. Platforms, Network, etc.)

Additional relevant experience for this job

• Previous experience working in a leading Workplace & Collaboration role in a large corporate, distributed environment
• Experience of in all technical relevant areas and connecting them
• Experience building and leading a team with direct line management accountabilities
• Experience of successfully deploying change within cross functional or external teams globally distributed
• Experience of navigating and delivering deeply complex, matrix programmes

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

• Annual bonus scheme of up to 45% of base salary.
• Car allowance of £7,320 per annum.
• Holiday starting at 25 days plus a personal day (plus 8 Bank holidays).
• On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health.
• Retirement savings plan - save between 6% and 10% and Tesco will match your contribution.
• Life Assurance - 5 x contractual pay.
• Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service.
• Colleague Clubcard (including a 2nd card for a family member) after 3 months service.
• Colleague Discounts:
  • 10% increasing to 15% after every pay day for a four day period.
• Health screening every 2 years.
• Private medical insurance offered by Bupa.
• Cycle to work scheme.

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, out shopping, on the move, anywhere in the world.

We want our customers to be inspired and whatever they are looking for, we’re finding bigger and better ways to provide it.

Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We’re driving innovation and transforming our Technology to become the world’s leading retailer.

We need people who share our ambition to deliver for our customers; passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.

Joining us means playing a part in defining, building and launching an ambitious roadmap of digital products that could affect the lives of millions of people over the years to come.

If that sounds exciting, then we'd love to hear from you.

The position will be based at our Technology Centre in Welwyn Garden City, Hertfordshire.