Delivery Team Manager

Hours: 36.00

Salary: Competitive

Location: Crawley West Sussex RH10 9AS

United Kingdom

Apply by: 26/06/2021


Delivery Team Manager

Crawley West Sussex RH10 9AS

Add to basket Share Apply

About the role

Shift pattern

Days From time To time
Sun 16:00:00 00:00:00
Wed 16:00:00 00:00:00
Thu 16:00:00 00:00:00
Fri 16:00:00 00:00:00
Sat 16:00:00 00:00:00

As a Pick Team Leader in our CFC, you'll will play a key role in actively coaching colleagues to give excellent service and tackles any issue with service immediately.

You will be responsible for

  • Always put the customer first and consider them in everything you do.
  • Get to know your customers and serve them with pride and encourage your colleagues to do the same.
  • Understand store and department performance and identify areas of improvement and implement plans to improve.
  • Supports delivery of department and legal training and continues to coach colleagues on a day to day basis.
  • Ensure colleagues have the information to do their job and delivers weekly communication.
  • Co-ordinate department schedules and ensure they are accurate to achieve daily/weekly activities.
  • Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

You will need

  • You are able to role model giving great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
  • You are able to prioritise to ensure anything you do is right for our customers.
  • Able to build positive relationship’s to create a good team spirit.
  • Adaptable and resilient to meet the ever changing demands of our business and be able to coach and support colleagues to do the same.
  • Be able to provide clear communication to colleagues and customers.
  • You are reliable, a good timekeeper and must be smart and tidy at all times to set an example to your colleagues.
  • Not afraid to share ideas with your Manager.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • Share Schemes – Join ‘Buy As You Earn’ and ‘Save As You Earn’ after 3 months service
  • Colleague Clubcard (including a 2nd card for a family member) after 3 months service
  • Colleague Discounts:
  • 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
  • 10% off One Stop
  • 10% off pay monthly & SIM only deals with Tesco Mobile
  • 20% off all F&F purchases
  • 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
  • 25% off Tesco Café
  • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
  • 50% off health checks at Tesco Pharmacy
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
  • Cycle to work scheme
  • Uniform provided

Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.

Our Employee Assistance Programme helps you deal with life’s challenges.

Financial wellness - Tesco has partnered with experts to help you make the most of your money

Get involved in a range of fundraising activities with our long-term charity partners

 

About us

Working in Customer Fulfilment

The world of retail is changing, with more customers than ever choosing online delivery. Our Customer Fulfilment Centres (CFC's) are the newest part of our retail operation. They’re fast-paced, fast-growing and at the cutting edge of technology – just the place for you to get on.

Application process

To apply for a job in one of our stores, distribution or customer fulfilment centres, you will need to register with us and create a profile. You can keep your profile up-to-date by adding your latest skills and experiences.

Click through the stages below to see what you can expect from the application process:

Back to top