Senior Online Development Manager (Range Offer)

Hours: 36

Salary: Competitive

Location: Shire Park, Welwyn Garden City, Hertfordshire AL7 1GA

United Kingdom

Apply by: 25/06/2021

Senior Online Development Manager (Range Offer)

Shire Park, Welwyn Garden City, Hertfordshire AL7 1GA

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About the role

Tesco Online is the biggest Online grocer in the UK and one of the largest in the world. Throughout the last 12 months, sales doubled reaching over £6 billion. Digital growth is core to Tesco’s future strategy and in this role you will be responsible for supporting the strategic development and optimisation of the Online range offer to optimise for sales, profitability and customer satisfaction. As a senior manager you will translate strategy into action, executing plans brilliantly and working collaboratively and cross functionally with multiple stakeholders. You will typically lead projects or be a subject matter expert.

The hiring manager for this role is Charlotte Scott

You will be responsible for

  • As part of the Online Range Offer team accountability is focused on developing the Online Range strategy for different operating models (pick from store, Urban Fulfilment Centre, new formats) to maximise sales and profit, and increase customer satisfaction with Range.
  • Leading and managing (new) strategic initiatives for Tesco Online based on customer needs, market trends and opportunities to increase sales & profit growth. 
  • Evaluating potential ROI against agreed metrics to support prioritisation in business and technology plans. 
  • Delivering and optimising initiatives for range; including stakeholder management, project management and financial performance to deliver against the long-term and annual business plans. Balancing the needs of customers, colleagues and business priorities and ensuring opportunities and threats are well understood by key stakeholders.
  • Working with the Commercial Product, Fulfilment, Customer and Technology teams develop operating models and execution plans against the strategy. 
  • Working with the Online Business Performance team to identify new opportunities in Range optimisation, working with Online Trading & Operations through to execution.
  • Working with our International teams to ensure knowledge is shared across markets for more effective and efficient proposition development and testing.
  • Managing high performing individuals, developing technical and leadership skills and providing coaching where needed.

You will need

  • Understanding of Online business models and economics
  • Strong strategy and proposition development as well as analytical skills
  • Ability to bridge between strategic thinking and pragmatic implementation
  • Strong project/programme management skills
  • Strong stakeholder management ability 
  • Good commercial acumen and understanding
  • Strong communication and storytelling skills (written and verbal)
  • Ability to influence at all levels
  • Team management and developing others
  • Record of effective joint business planning and delivery of cross-functional initiatives
  • Experience of broad stakeholder management, including executive levels and developing networks beyond your function
  • Strategy formulation, business development, corporate development in Online / Retail context
  • Experience sizing business opportunities and creating business cases

Key People & Teams you will work with:

  • Online (Development, Operations)
  • Fulfilment (Operations, Fulfilment Development)
  • Technology (Online Product, Fulfilment Product)
  • Commercial Product (Non-Food) 
  • Customer (Proposition, Insight, Dunnhumby)
  • Space, Range and Merchandising
  • Finance
  • Online Leadership Team 

People you will be accountable for:

  • Online Development Manager's - 2 direct reports

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

  • Annual bonus scheme
  • Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
  • On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service
  • Colleague Clubcard (including a 2nd card for a family member) after 3 months service
  • Colleague Discounts:
    • 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco
    • 10% off One Stop
    • 10% off pay monthly & SIM only deals with Tesco Mobile
    • 20% off all F&F purchases
    • 20% off car, pet and home insurance at Tesco bank. T&C’s apply
    • 25% off Tesco Café
    • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
    • 50% off health checks at Tesco Pharmacy
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
  • Cycle to work scheme
  • Shuttle Bus Service to/from Welwyn Garden City Station to Welwyn Campus
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
  • Our Employee Assistance Programme helps you deal with life’s challenges
  • Financial wellness - Tesco has partnered with experts to help you make the most of your money
  • Get involved in a range of fundraising activities with our long-term charity partners

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving Britain's shoppers a little better every day’. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.
At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

Application process

Our office application process varies depending on the role and the level of experience needed.

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