Lead Product Manager - Supply Chain Development

Hours: 36

Salary: Competitive

Location: Shire Park, Welwyn Garden City, Hertfordshire AL7 1GA

United Kingdom

Apply by: 29/10/2021

Lead Product Manager - Supply Chain Development

Shire Park, Welwyn Garden City, Hertfordshire AL7 1GA

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About the role

As the Lead Product Manager you will lead a team of Product Managers to build and improve a product which enables Supply Chain colleagues and suppliers to manage their forecasting and ordering. This role will require a combination of front-end development and integration with key back end systems and working with stakeholders across Food, General Merchandise, UK and Group to understand key supply chain processes end-to-end. You will also help define and execute the strategy on how we get all supply chain colleagues and suppliers onto this platform in the next 5 years.

The Hiring Manager for this role is Mark Honey.

You will be responsible for

  • Developing a broad understanding of how our supply chain works across UK and Group for both colleagues and suppliers
  • Have accountability for a complex product domain, and drive product strategy, roadmap and execution for that by leading a team of product managers
  • Relentlessly seek to understand the needs and pains of my customers and business stakeholders
  • Work across multiple and demanding business stakeholders with fixed targets and Engineering teams using Agile to deliver value together
  • Through my network, data, and experience identify opportunities to drive transformational and measurable change
  • Articulate a clear and compelling product vision, and create clear plans to meet goals
  • Prioritise roadmaps with multiple success criteria and decisively resolve trade-offs with peers and senior leaders
  • Coach my product managers in best practice writing user stories and prioritising using Aha! and JIRA
  • Support my team to resolve live product issues while communicating effectively with the operators
  • Empower my team to perform beyond their own expectations by removing barriers and creating the right context for their success
  • Proactively partner with my peers and senior stakeholders to set the future direction of my product as part of the wider business strategy
  • Build and nurture a great team of product managers including carrying out people routines for direct reports and develop their potential
  • Motivate the wider team e.g. product managers and engineering team by ensuring they have fulfilling roles, proper rewards and recognition strategies
  • Conduct fair performance appraisals and provide constructive feedback to improve and facilitate the development of individuals in the team


You will need

Relevant Experience:

  • Domain expertise in user facing products, APIs and international product delivery
  • Experience in online products and mobile apps (a plus)
  • Proven success of having managed a complex product that led to the delivery of significant value to stakeholders
  • Understanding of retail supply chain (a plus) 
  • Developed a vision and strategy for a complex area in collaboration with peers and gained buy-in from senior stakeholders
  • Prioritised and allocated resources across a product portfolio serving different needs, objectives, and timeframes
  • Knowledge and understanding of software development methodologies
  • Using tools to extract & and analyse data (especially SQL, Excel)

Relevant Operational Skills:

  • Product management best practice & methodologies 
  • Sense of ownership towards your product and team in line with your vision
  • Ability to explain complexity to both technical and non-technical audiences
  • Proactively push for clarity in the face of ambiguity 
  • Able to balance pragmatism and methodical approaches to problem-solving
  • Proactively manage risks and uncertainties in an honest and transparent way 
  • Good listening skills to understand the needs/ pain points of your customers
  • Great team player 
  • People management
  • Working with software engineers to deliver change
  • Problem solving - will work hard to understand the root cause of the problem before coming up with a solution to fix it
  • Process improvement 
  • Strong stakeholder management skills

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

  • Annual bonus scheme
  • Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
  • On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service
  • Colleague Clubcard (including a 2nd card for a family member) after 3 months service
  • Colleague Discounts:
    • 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco
    • 10% off One Stop
    • 10% off pay monthly & SIM only deals with Tesco Mobile
    • 20% off all F&F purchases
    • 20% off car, pet and home insurance at Tesco bank. T&C’s apply
    • 25% off Tesco Café
    • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
    • 50% off health checks at Tesco Pharmacy
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
  • Cycle to work scheme
  • Shuttle Bus Service to/from Welwyn Garden City Station to Welwyn Campus
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
  • Our Employee Assistance Programme helps you deal with life’s challenges
  • Financial wellness - Tesco has partnered with experts to help you make the most of your money
  • Get involved in a range of fundraising activities with our long-term charity partners

About us

About Us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It is part of what makes Tesco such a great place to work!

We are the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, we have a vast variety of roles and we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers.

We are proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to serve our shoppers a little better every day. We strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you!

It remains that Shire Park is our central location for Head Office teams. We have recently announced that we will be moving towards a more blended working week – combining office and remote working.  Our base will be the office, where we connect, collaborate and innovate – and there will be the expectation for everyone to be in the office more often than not. For Head Office roles we therefore expect colleagues to spend a proportion of their time at our offices in Shire Park.

We are supportive of colleagues having conversations with hiring managers about what office presence will look like in the context of the role.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

Application process

Our office application process varies depending on the role and the level of experience needed.

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