Head of Transformation - MFCs

Salary: Competitive

Location: Welwyn Garden City

United Kingdom

Apply by: 22/11/2021

Head of Transformation - MFCs

Welwyn Garden City

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About the role

Tesco Online is the biggest online grocer in the UK and one of the largest in the world. Throughout the last 18 months, sales doubled reaching over £6 billion. Online growth is core to Tesco’s future strategy and this role will be pivotal in creating fulfillment capacity while improving the profitability of the business through automation and technology.

As part of this, we are looking to further progress the design and build of Micro Fulfilment Centers (MFCs), The role has exposure to senior stakeholders and responsibility for managing large capital projects suiting someone who is highly process driven and comfortable working cross functionally to deliver large change initiatives and solve complex business problems.

You will be responsible for

Independently manage complex programmes end-to-end, from inception through to delivery and review, including:

  • Assessing the financial impact of automation projects, building business cases, and managing capital budgets
  • Working collaboratively to develop and improve automation solutions and operating models running trials as necessary
  • Leading project managers to land projects on the front-line, developing the right communication and training materials to support successful implementation
  • Working with and managing suppliers to deliver change project on time and in budget.
  • Tracking programme and project milestones and deliverables, identifying and managing risks, issues, and dependencies, in line with ‘Managing Successful programmes’ best practice and using the appropriate tools and templates
  • Ensuring sustainability of the solutions developed, tracking KPIs and benefits, handing over to 'Business As Usual';
  • Managing and influencing stakeholders cross-functionally, at all levels, at the right time
  • Contributing to make your team a great place to work (e.g. supporting activities like team days or team meetings);
  • Being an expert within your area, having awareness of the wider market, and sharing knowledge with the wider team; 
  • Defining your objectives with your manager and managing your development plan to meet this.

You will need

Experience relevant for this job: 

  • Automation design, build and / or running of existing automated solutions
  • Management of large projects and programmes
  • Influencing skills at any level

Operational skills relevant for this job:

  • Understanding of Online business models and economics
  • Experience and understanding of automation systems and their application in e-come businesses
  • Strong strategy development and analytical skills
  • Ability to work in detail and at pace while maintaining a clear overview of the wider programme
  • Ability to bridge between strategic thinking and pragmatic implementation
  • Strong programme, project, and stakeholder management skills
  • Good commercial acumen and understanding
  • Strong communication and storytelling skills
  • Team management and development
  • Broad stakeholder management, including executive levels

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

  • Annual bonus scheme of up to 45% of base salary
  • Car allowance of £7,320 per annum
  • Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
  • On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health
  • Retirement savings plan - save between 6% and 10% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service
  • Colleague Clubcard (including a 2nd card for a family member) after 3 months service
  • Colleague Discounts:
    • 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco
    • 10% off One Stop
    • 10% off pay monthly & SIM only deals with Tesco Mobile
    • 20% off all F&F purchases
    • 20% off car, pet and home insurance at Tesco bank. T&C’s apply
    • 25% off Tesco Café
    • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
    • 50% off health checks at Tesco Pharmacy
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
  • Health screening every 2 years
  • Private medical insurance offered by Bupa
  • Cycle to work scheme
  • Shuttle Bus Service to/from Welwyn Garden City Station to Welwyn Campus
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
  • Our Employee Assistance Programme helps you deal with life’s challenges
  • Financial wellness - Tesco has partnered with experts to help you make the most of your money
  • Get involved in a range of fundraising activities with our long-term charity partners

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It is part of what makes Tesco such a great place to work and we are proud to have been accredited as one of Britain’s Top Employers again this year.

We are the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. We have the largest Grocery Home Shopping business in the UK, offering over to our customers every day, as well as delivering over 1.3m orders a week.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, we have a vast variety of roles and we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers.

It remains that Shire Park is our central location for Head Office teams. We have recently announced that we will be moving towards a more blended working week – combining office and remote working.  Our base will be the office, where we connect, collaborate and innovate – and there will be the expectation for everyone to be in the office more often than not. For Head Office roles we therefore expect colleagues to spend a proportion of their time at our offices in Shire Park.

We are supportive of colleagues having conversations with hiring managers about what office presence will look like in the context of the role.

At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.

Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

Application process

Our office application process varies depending on the role and the level of experience needed.

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