Salary: Competitive
Location: Welwyn Garden City
United Kingdom
Apply by: 11/03/2022
Welwyn Garden City
Whoosh is our recently launched new Online delivery service enabling customers to order and get their groceries delivered within an hour. To support with its growth, we are in need of a motivated and enthusiastic Fulfilment Manager who will be responsible for the further rollout of the Whoosh proposition across our estate. This fast paced role will see the successful candidate managing the end to end rollout and store implementation process including line management of a Project Executive.
• Working collaboratively and influencing across multiple functions including Technology, Property and Retail teams to deliver the Whoosh expansion project.
• Delivering the project within budget by taking accountability of all related purchase orders and accurately forecasting future capital expenditure.
• Regularly providing updates to the wider leadership team on the rollout progress, risks, issues and mitigations.
• Ensuring stores are seamlessly progressed through a pre-launch process including both systemic and physical set up and working with 3rd party logistic partners to on-board new stores.
• Aligning store openings precisely with the managing by hours flexing timelines to provide stores with the required payroll.
• Creating and continuously developing the Whoosh training material to ensure our store colleagues are engaged and informed of new and existing store processes.
• Line manage and shape the role of a Project Executive, including coaching, objective building and end of year reviews.
• Work with the wider Whoosh Development team to improve the customer experience and profitability of the operation.
• Create a feedback loop with stores to ensure issues and opportunities are tracked with clear plans to resolve.
• Coaching the retail teams in order to embed Whoosh into business as usual activities.
• Contributing to make your team a great place to work.
Operational skills relevant for the job:
• Strong Stakeholder Management and engagement skills, including ability to clearly articulate the output required of stakeholders and deadlines for tasks
• The ability to work collaboratively
• Communication skills – strong written and verbal skills, including being a confident communicator with an adaptable approach
• MS Office (PowerPoint, Word, Excel etc)
• Strong organisational, planning and time-management skills.
• Good analysis and decision-making skills.
Experience relevant for the job:
• Experience in senior stakeholder management and cross functional working
• Experience working on large scale rollout projects within a physical retail environment.
• Experience in autonomously leading tasks and prioritising workload.
• Versatility and ability to adapt and respond quickly to changing business priorities
• Interest in Online and Fulfilment.
We offer excellent benefits that help make Tesco a great place to work! These include but are not limited to:
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we are moving to a more blended working week – combining office and remote working. Our offices continue to be where we connect, collaborate and innovate. Talk to us about how this can work for you.
Note: Should you be successful in your application, your employment will be subject to and conditional upon you providing your bank account details on your agreed start date.