Lead Technical Programme Manager (Transport)

As one of the world’s largest retailers and the largest private employer in the United Kingdom, Tesco serves millions of customers a week in our stores and online.

In Europe we operate in Hungary, the Czech Republic, and Slovakia, offering great value to our customers every day. 

To standardize processes, reduce the cost to serve, enable agility in the business and empower colleagues to do even more for our customers, we have set up a dedicated team called Tesco Business Services across our markets. In 2004 we established our first center in Bengaluru, India.

The Kraków center provides dedicated support for colleagues and customers in the Czech Republic, Hungary and Slovakia markets.

Based in our Kraków office this multi-functional and specialist team will drive operational excellence of services, improve scale for our systems and processes globally and create business leading capabilities.

What’s in it for you

Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all of our colleagues. If you chose to join our business, we will provide you with:

• Permanent contract from the go – as a sign of our trust in your abilities.
• Up to 20% yearly salary bonus – for employment contract colleagues only – based on both individual and business performance
• Extensive private healthcare - complex care package including a wide range of specialists, medical services, and free flu vaccination
• Cafeteria & Multisport – subsidized MyBenefit cafeteria platform with an option to use the funds on the multisport card.
• Relocation Help - professional service to secure relevant working permits and other necessary documents;
• Learning opportunities - certified technical training and learning platforms like Udemy, Pluralsight, and O'Reilly.
• Referral Bonus – You’ll get 4500 PLN for each colleague you successfully refer to work with us.
• Optional life insurance – a wide variety of insurance options from our partner, available optionally at a significant discount.

If that sounds exciting, then we'd love to hear from you.

#LI-AW1

About the Technology Transport Programme Team

If you love a challenge this one is for you. Be part of the team that delivers world-leading Transport planning, routing, execution, and tracking solutions to ensure that goods are moved on time and efficiently between suppliers, our warehouses, our stores, and finally into customers' hands or doorstep.

Ongoing challenges in the industry around Driver availability and rising supply chain costs have underlined the value of work being delivered in our Transport area to reduce trips required.

One key area is in our UK and ROI Depot Transport Planning systems where we are responsible for the planning, execution, and tracking of our HGV fleet delivering ambient, fresh, and frozen goods to stores up and down the United Kingdom. We are continuing a multi-million-pound rollout of the Hive system to more effectively optimize the routing of this fleet, currently saving upwards of 3% in trips and decommissioning the existing 3rd party system.

You will need to work alongside a mature set of engineering, product, and business teams to support the continued rollout into our UK Grocery and National depots, as well as looking forward to the expansion of Hive into CE and our UK Fuel markets.

Responsibilities:

Lead Technical Programme Managers (TPMs) deliver complex, cross-functional technology programs that support colleagues and help serve our customers better. They work collaboratively, influence Product, Engineering, and business colleagues, and lead the program to deliver value quickly and often.

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

• Deliver complex programs with multiple business and technical risks that will impact the success of key Tesco business priorities
• Establish new or improve existing programme delivery methodology to deliver the programme goals
• Shape programmes with ambiguous scope and uncertain delivery approach
• Create and track a plan to deliver the programme goals, including the technical implementation plan, ensuring colleagues and stakeholders from across Tesco are kept up to date
• Provide advice and guidance on programme delivery (line management and mentoring other TPMs and supporting Engineering/Product teams)
• Understand trade-offs in software delivery using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and solution
• Able to foresee potential risks and issues, establish a process, facilitate discussion, and manage escalations
• Am aware and evaluate trends and new concepts in programme and product delivery
• Able to understand a technical architecture to be able to foresee the impact on dependencies, delivery timelines, and implementation plans
• Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges
• Collaborate with the Product and Engineering teams to define annual budgetary requirements
• Build positive relationships with suppliers & external stakeholders to deliver software or professional services, holding them to account for delivery and improvement plans
• Support vendor selection processes (tendering, agreeing on SLAs, warranty periods, outsourcing)
• Facilitate and support the development of individuals
• Communicate clear objectives and career paths for any direct reports
• Coach peers and other roles, teaching where required, on methodologies and program management tools, and coach/mentor on leadership
• Participate in the recruitment process
• Contribute actively to Technical Programme Managers community

Skills and Experience:

• Have a proven record of accomplishment in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies
• Have experience of building credible relationships and influencing senior management & leadership teams
• Strong Project, Stakeholder & Programme management skills
• Strong vendor management and negotiating skills.
• Exceptional reporting skills for programs and financial forecasting
• Excellent communication & influencing skills and adoptability to changes