Head of Product - Enabling Colleague Tech

As Head of Product for Enabling Colleague Technology, I am accountable for the strategic positioning of all product that within Recruitment, Reward and Benefit, Talent and Capability, News and Views (Group Comunications), Manage Colleague portals and Enterprise tooling (Document Management); and guiding my team to success, delivering high value products and features to customers through obsessive attention to data and detail. I will build strong relationships with the senior members of all business units and be comfortable presenting my product area to all levels of the business up to the Exec. I will know my area of the business inside and out and have a clear understanding of all my key metrics and product performance. I will be accountable for the continuous improvement and evolution of the Product at Tesco. 

Responsibility for product platforms/interfaces, partnering with leaders in several areas in Tesco, including, marketing, engineering, data, operations, regional business leaders and change directors.

Business partnership and collaboration: driving strong business partner relationships, and partnering closely with engineering to deliver products that are Group enabled, channel agnostic, where appropriate and enhance the customer experience, delivering value for Tesco.

Increasing efficiencies and bringing a big picture, future facing approach to the product roadmap and assessing how each reactive solution could be leveraged and reused to create pervasive and sustainable enhancements to Tesco’s products.

Develop and maintain understanding of business strategy and challenges to drive effective solutions Set the vision, goals, objectives, priorities and key strategies my product area as well as driving continuous improvement.

Technological innovation: synthesise and anticipate consumer, colleague and supplier needs, making sure Tesco is well-placed to build the rights products in this space.

Responsibility for planning, budgeting and review processes.

Performance management: establishing, managing, tracking and communicating status of key measures and utilises appropriate dashboards to measure success against Tesco’s business and infrastructure goals.

Build and nurture a great team of Product Managers for my product, based on the business needs, strategic priorities assigned, and level of focus required Identify and remove impediments faced by the team by working with your Product Director and other stakeholders and proactively flag any risks or delays in your commitments Empower and develop my team to continually deliver value.

I have applied UX/UI disciplines and principles to the products I work on, making sure a product is intuitive and easy to interact with for the customer.

I appraise and analyse the results of customer research and use the results to influence product outcomes and strategic goals.

I have developed high levels of emotional intelligence and use my empathy skills to influence positively the outcomes of all interactions.

I have wide experience in running experimentation programs at scale, and can proactively support Optimisation teams to run many experiments at once.

I know how large technology systems should interact with each other and track health metrics (uptime, SLOs, response time, etc).

I lead vision and strategy discussions across business and technology, making sure that product teams are self-motivated, empowered, customer-centric and outcome-led.

I advise on a wide range of market research techiques to understand the factors.

We offer excellent benefits that help make Tesco a great place to work!  These include but are not limited to:

• Annual bonus scheme of up to 45% of base salary
• Car allowance of £7320 per annum
• Holiday starting at 25 days plus a personal day (and bank holidays)
• Private medical insurance offered through Bupa
• Retirement savings plan – save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance at 5x contractual pay
• Buy as you earn and Save as you earn share schemes

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move.  Our core purpose is “Serving our customers, communities and planet a little better every day”.  Serving means more than a transactional relationship with our customers.  It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.  At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.  We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.  We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you.  Everyone is welcome at Tesco.

We have recently announced that we are moving to a more blended working week – combining office and remote working.  Our offices continue to be where we connect, collaborate and innovate.  Talk to us about how this can work for you.

Note: Should you be successful in your application, your employment will be subject to and conditional upon you providing your bank account details on your agreed start date.