Shrinkage Analyst

Hours: 36

Salary: Competitive

Location: Shire Park, Kestral Way, Welwyn Garden City AL7 1GA

United Kingdom

Apply by: 22/02/2023


Shrinkage Analyst

Shire Park, Kestral Way, Welwyn Garden City AL7 1GA

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About the role

  • Work within Business Support to manage streams of work designed to support, improve or transform our stores and shrinkage operations ensuring we always serve customers, communities and the planet a little better everyday.
  • Be agile in your approach, working across different areas of our Business Support operations to ensure plans are aligned in support of the Service Delivery Model and our strategic goals/drivers.
  • Engage with stakeholders across Tesco, working with others to deliver objectives and deliver measurable improvements.
  • Achieve great results by inspiring, engaging and leading others; you make customer and colleagues feel valued.
  • Know your stuff and share knowledge and enthusiasm.
  • Take ownership of process and systems, making sure they’re effective and efficient; you spot issues and swiftly find the best solutions.
  • Understand how technology is key to our future and make sure digital is a part of key business decisions

You will be responsible for

  • Undertaking complex analytical work to deliver insight and enable improvements in Tesco’s shrinkage performance.
  • Completing investigations into shrinkage trends to engage teams across the business on their unknown loss, utilising my analytical skills to ensure that the department uses a data led approach to face the key challenges in present and future shrinkage performance.
  • Using my understanding of data and statistical analysis to shape hypotheses and test findings, using effective communication skills to deliver insight in a clear and engaging manner.
  • Effectively using data to identify opportunities for shrinkage reduction, developing action plans and leading on solutions to deliver benefit.
  • Being the subject matter expert in natural work teams to advise on changes which may impact shrink while providing knowledge, insight and refining solutions to issues that arise.
  • Building strong stakeholder relationships in other teams and describing the team's insights and plans to a variety of audiences with empathy and conviction.
  • Supporting Project Managers in Business Support and other functions to deliver change work projects, valuing the potential opportunity and any associated risks and benefits.
  • Developing and maintaining non-financial reports for the wider shrinkage and security team, highlighting process issues, compliance and opportunities on how to reduce shrinkage.
  • Supporting with highly analytical tasks within wider shrinkage and security departments where the relevant expertise is not present.
  • Effectively using my expertise to build the technical capability of other analysts in the Shrinkage team and help shape their work to make it more relevant and engaging.
  • Effectively using a suite of insight reports provided by the Tesco Business Services (TBS) reporting and analytics centre of expertise to give senior leadership visibility of how the business is performing and proactively identify areas which require improvement.
  • Following our business code of conduct and always acting with integrity/due diligence.

You will need

Experience/Operational skills required:

  • Excellent written & verbal communication skills.
  • Strong ability to root cause analysis complex problems.
  • Work with complex data, provide analysis with key outcomes.
  • Breakdown and improve company processes.
  • Presenting with clarity and confidence.
  • Managing and influencing stakeholders.
  • Numerate degree from a recognised institution/A-level maths.
  • Statistical analysis and research methods.
  • Using data warehousing tools to extract and manipulate data – SQL highly desirable.
  • Strong knowledge of Excel (knowledge of VBA desirable).
  • Knowledge of Matlab, R, Python useful but not compulsory.
  • Experience in a customer facing retail role.

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work! These include but aren’t limited to:

  • Annual bonus scheme 
  • Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click here to read more about the benefits we have available for our colleagues

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

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