Insight Analytics Manager

Hours: 36

Salary: Competitive

Location: Shire Park, Kestral Way, Welwyn Garden City AL7 1GA

United Kingdom

Apply by: 08/02/2023

Insight Analytics Manager

Shire Park, Kestral Way, Welwyn Garden City AL7 1GA

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About the role

The Insight team's purpose is to inspire insight-led proposition decisions by understanding Customers, Colleagues and the markets we operate in better than anyone. Our key priorities are setting the customer agenda by expertly orchestrating multiple sources of data to identify, size and prioritise customer growth opportunities, frame propositions and measure their success.

Robust and agile analytics, research, commercialisation, business partnering, storytelling, curation and democratising insight are our team's key jobs. In this role you will use expertise in Data Analytics to create deep insights about our customers to support a programme of insight that meets our strategic goals.

You will be responsible for

  • Leading the analytics vision and delivery for the Insight Colleague team. Taking business problems and framing them, so they can be answered using analytical methods - diagnostics, models, visualisations, segmentations - against the vast amounts of behavioural, financial, sentiment, market and operational data collected by Tesco and our partners across the Group
  • Developing and delivering analytics, and innovating to continuously improve the team's impact, efficiency and consistency, taking the time to share with and learn from the analytics community in Tesco
  • Passionately work with data to solve problems, predict behaviours, explore customer needs, understand performance, forecast future outcomes and find opportunities for Tesco
  • Balancing short term needs against the longer term benefits of broader team data literacy and increased analytics capability
  • Anticipating future data, analytics and solution requirements and aligning across the Insight team to ensure these are part of future development roadmap. Pro-actively looking externally and inspiring the team to explore new approaches to keep our thinking fresh
  • Explaining complex analytics and science approaches clearly so that they are easily understood by non-analysts and critique others approaches before confidently recommending a way forward
  • Working closely with our Insight team to best communicate insight to colleagues through inspiring visualisations, impactful storytelling and embedding knowledge
  • Manage other analysts in the UK, in Bengaluru or through our wider agency partnerships

You will need

  • Number of years relevant experience in solving problems through simple and complex analytics - preferably with customer data in a fast-paced environment
  • Strong advanced analytics, statistical modelling background applied across a number of areas using both simple and complex statistical models - segmentations, forecasting, driver models
  • Use of big data environments and data visualisation tools (preferably Hadoop & Tableau)
  • Working within a product management environment and agile

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work! These include but aren’t limited to:

  • Annual bonus scheme 
  • Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click here to read more about the benefits we have available for our colleagues

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

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