Location: Farringdon/Hybrid EC1R 5AR
Apply by: 28/03/2023
Farringdon/Hybrid EC1R 5AR
We are looking for a UX Researcher who can see the possibility in every opportunity - from large transformational projects on big budgets to the small incremental quick wins that will provide millions of our customers with immediate improvements. Together with the Design Manager and the team, you will advocate the needs of the customer challenging user experience problems that impact millions of customers on any basket, payment, and checkout UX initiatives that are a part of the online Tesco grocery shopping platform, creating products and experiences that are compelling and easy to use.
You will be helping define the way UX Research is run at Tesco, working in partnership with our multidisciplinary team made up of UX and UI Designers, Researchers, Product Managers, Data Analysts, Marketing and Technology teams to shape the customer experience.
As our ideal candidate, you have a passion for understanding people, their motivations, their behaviours, and the challenges they face. You have excellent observational and analytical skills, the ability to collaborate with other teams, and a determination to do what is right for customers. You will be responsible for identifying customer needs and delivering insights that inform the development of compelling user-friendly interfaces and digital products.
We offer excellent benefits that help make Tesco a great place to work! These include but are not limited to:
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we are moving to a more blended working week – combining office and remote working. Our offices continue to be where we connect, collaborate and innovate. Talk to us about how this can work for you.
Note: Should you be successful in your application, your employment will be subject to and conditional upon you providing your bank account details on your agreed start date.