Communications Co-ordinator - Content

Hours: 36

Salary: Competitive

Location: Shire Park, Kestral Way, Welwyn Garden City AL7 1GA

United Kingdom

Apply by: 12/04/2023


Communications Co-ordinator - Content

Shire Park, Kestral Way, Welwyn Garden City AL7 1GA

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About the role

  • Work within Business Support to support the delivery of streams of work designed to support, improve or transform our stores and centres, ensuring we always serve customers, communities and the planet a little better everyday
  • Have a reputation for excellent results, driven by your commitment to provide a better service for our customers every day
  • Drive change and be willing to stretch and develop yourself
  • Communicate honestly, openly and persuasively, taking time to listen, you are an ambassador for building trust based relationships
  • Work collaboratively to come up with simple, effective solutions for customers and colleagues.
  • See the bigger picture, going the extra mile to make a difference to customers and colleagues and your team – even if it’s beyond your role

You will be responsible for

  • Partner with different stakeholders across the business to ensure we deliver simple, concise and high quality operational communications to our colleagues through the right channels
  • Send daily and weekly publications to store and centre management teams
  • Create, adapt and deliver communications plans for projects landing in stores and centres, ensuring all impacts and audiences are considered
  • Be the trusted expert, supporting stakeholders to understand the right channel of communication and provide specialist expertise to support teams in delivering effective communications
  • Ensure our communications meet the agreed branding, tone of voice and expression
  • Meet tight deadlines to ensure reactive communications land at the right time
  • Have a journalistic approach to communications, ensuring you probe stakeholders and ask the relevant questions to ensure the message has the required impact
  • Continually look for how store and centre communications can be simplified and evolve through internal knowledge sharing and best practice
  • Have a strong knowledge of the business and keep up-to-date with current and future systems
  • Regularly visit stores, CFCs and distribution centres to understand how our work is landing to support colleagues
  • Contribute to the team by covering each other’s areas and take the initiative to support team activities
  • Follow our business code of conduct and always acting with integrity/due diligence
  • Role model our ‘Winning Behaviours’ to ensure we act with integrity
  • Consistently look for ways to improve your own performance and personal development through an active PDP, learning and giving/seeking feedback to continuously improve

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work! These include but aren’t limited to:

  • Annual bonus scheme 
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus 8 Bank holidays)
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click here to read more about the benefits we have available for our colleagues

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

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