Online Business Optimisation Manager

Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities:

• Coordination and supporting the planning of key seasonal events (e.g. Christmas and Easter), ensuring all teams are aligned to help deliver against the business objectives
• Supporting and developing our tactical response plans to any emerging threats or opportunities that arise during the financial year
• Ensuring key stakeholders understand the relevant opportunities to help deliver more for customers and Tesco
• Seeking out commercial opportunities, leveraged by insight from customers, internal expert stakeholders and supplier partners, and conducting analysis to identify optimisation projects which materially improve sales, profit, or customer experience
• Foster strong relationships across Technology, CEC, Business Support, Commercial & Fulfilment, and the wider Online team to ensure we are able to move and execute at pace, when opportunities are identified
• Thinking creatively to frame, structure and help solve complex problems within a dynamic environment
• Ability to navigate ambiguity and work with the relevant teams to create clarity.
• Awareness of what is happening in and around the Online grocery market, with a view to what the risks and opportunities that may arise from them
• Provide guidance and development to online business optimisation managers within the team
• Knowing your stuff, sharing your knowledge and enthusiasm, the way you manage makes Tesco a great place to work and shop
• Being flexible in your approach, you are able to manage various projects and programmes of work across different areas within Business Support, improving different parts of the shopping trip for customers or simplifying our operations with new initiatives.

Experience relevant for this job: 

• Online e-commerce background & passion for retail
• Commercial mindset and the ability to spot an opportunity
• Understanding of market dynamics & trends
• Experience in solving complex problems with pragmatic solutions
• Delivering cross functional projects / programmes
• Coordinating meetings with large groups of stakeholders
• Ability to juggle multiple projects under tight timelines
• Lead high profile projects to improve profitability for the Online channel
• Financial and business planning People / team management
• Good understanding of financial performance
• Strong engagement & influencing skills including senior stakeholders

Operational skills relevant for this job: 

• Problem solving
• Project definition
• Stakeholder management
• Project planning
• Leadership & motivation
• Progress monitoring
• Risk & issue management

We offer excellent benefits that help make Tesco a great place to work!  These include but are not limited to:

• Annual bonus scheme
• Holiday starting at 25 days plus a personal day (and bank holidays)
• Great colleague discounts and deals, saving you money on everyday purchases, utility bills for the home and more
• Retirement savings plan – save between 4% and 7.5% and Tesco will match your contribution
• Buy as you earn and Save as you earn share schemes
• Opportunities to get on – take advantage of our ongoing learning opportunities and award-winning training to help you achieve the career you want

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move.  Our core purpose is “Serving our customers, communities and planet a little better every day”.  Serving means more than a transactional relationship with our customers.  It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.  At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.  We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.  We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you.  Everyone is welcome at Tesco.

We have recently announced that we are moving to a more blended working week – combining office and remote working.  Our offices continue to be where we connect, collaborate and innovate.  Talk to us about how this can work for you.

Note: Should you be successful in your application, your employment will be subject to and conditional upon you providing your bank account details on your agreed start date.