UX Writer

Salary: Competitive

Location: Hybrid - Farringdon EC1R 5AR

United Kingdom

Apply by: 30/01/2024


UX Writer

Hybrid - Farringdon EC1R 5AR

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About the role

We’re looking for a curious, resourceful and ambitious Midweight UX Writer to join our multidisciplinary team.

As a UX writer at the UK’s largest supermarket, you’ll be shaping experiences that help millions of people shop better. You’ll find new opportunities and improve existing journeys, helping craft intuitive and effortless solutions across app, web, self-service checkout and more.

You’ll get to grips with user needs and business goals, creating content that satisfies both. And you’ll use language to engage, inform, guide and persuade.

Audiences don't get bigger or more diverse than this. We have 11 million active app users and over 1 million online grocery orders a week. So, you’ll really need to know your onions. That includes a big appetite for UX best practice, content design and customer research.

Collaboration mixed with consistency and expert insight is the recipe for successful UX writing. So, you’ll be working with some of the finest UX and UI designers, researchers, UX writers, service designers, data and analytics experts, product managers and developers.

We’re cooking up something exciting: our content design system. It’ll help us make sure our writing has all of the right ingredients. So, you’ll ideally have experience working with a similar system.

Here’s a taste of what you can expect.

You’ll join a business that values your expertise, experience and insight. That nurtures your personal and career growth, with opportunities for every stage of your journey. You’ll be a crucial part of a talented team full of people from all backgrounds that share your drive and ambition. You'll enjoy a hybrid role that creates the perfect work/life balance, helping you be who you are both professionally and personally. And a benefits package that’s more than competitive.

You will be responsible for

  • Write engaging, effective and consistent UX copy across app, website, in-store checkouts and much more
  • Collaborate with UX and UI designers, researchers, product owners and developers to create, iterate and evolve new customer experiences
  • Work across a range of projects, platforms and workstreams at once
  • Help researchers define user tests, analyse research and use findings to shape copy and content decisions for a better user experience
  • Champion the importance and value of UX writing with partners across the business, including brand and marketing teams
  • Contribute to UX writing best practice and our content design system
  • Represent the forward-thinking design culture of our UX Design and Research team.

You will need

  • Write engaging, effective and consistent UX copy across app, website, in-store checkouts and much more
  • Collaborate with UX and UI designers, researchers, product owners and developers to create, iterate and evolve new customer experiences
  • Work across a range of projects, platforms and workstreams at once
  • Help researchers define user tests, analyse research and use findings to shape copy and content decisions for a better user experience
  • Champion the importance and value of UX writing with partners across the business, including brand and marketing teams
  • Contribute to UX writing best practice and our content design system
  • Represent the forward-thinking design culture of our UX Design and Research team.

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What’s in it for you

We offer excellent benefits that help make Tesco a great place to work! These include but are not limited to:

  • Annual bonus scheme
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award winning training, to help you achieve the job and career you want

Click Here to read more about the benefits we have available for our colleagues

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you - Everyone is welcome at Tesco.

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