Product Manager - Store Customer Experience

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

• Have ownership of a Product involving multiple internal/ external stakeholders and drive the Product strategy & execution for it
• Engage with my stakeholders to formulate the vision, strategy and long-term roadmap for my product and execute it well by constantly managing my stakeholders expectations, working through dependencies across multiple products/ teams
• Understand key user personas, customers & stakeholders for my product and their pain points really well
• Understand and demonstrate all of the features of my product to different audiences within and outside of my immediate product team
• Effectively document and explain new requirements to the delivery team using user stories, personas, and acceptance tests and help the team in breaking down a complex piece of work/ epic into smaller, deliverable chunks of value that can be delivered faster
• Steer sprint/ release planning sessions by working with my delivery counterparts to plan sprints/ releases that deliver maximum business value in least effort
• Accountability for the performance/ adoption of my product and work towards increasing it
• Lead discovery work around minimum viable product (MVP) for any new product/feature, collaborating with delivery teams to prototype and validate the MVP
• Provide leadership and direction to cross functional team (s) on short-term tasks/ near-term priorities

You’ll need to have demonstrated experience of:

• UI Product management experience across the lifecycle of discovery, test, build and deploy, working closely with engineers and designers to deliver value for your customers
• Articulating a product strategy in terms of consumer and business value.
• Experience and understanding of agile techniques to deliver world beating products
• Excellent verbal and written communication skills – you must be able to articulate complex concepts to a diverse audience.
• Attitude and the aptitude to learn new product area/domain quickly.
• Working in an api driven technology stack
• Having proven success in working on unstructured problems, defining hypothesis, creating MVPs, running experiments and analysing results to drive data-driven decisions