Lead Product Manager – Customer Transactions hardware

Hours: 36

Salary: Competitive

Location: Welwyn Garden City/Farringdon AL7 1GA

United Kingdom

Apply by: 12/09/2019


Lead Product Manager – Customer Transactions hardware

Welwyn Garden City/Farringdon AL7 1GA

You will be responsible for

  • Have accountability for a complex/ large product(s)/ that involve multiple internal/external stakeholders, and drive product strategy, roadmap and execution for that by leading a team of talented PMs
  • Understand my business stakeholders and their pain points really well and steer my team in the right direction by putting best team members in the most value generating products/ business priorities
  • Set clear goals and KPIs for my team members and periodically review all the KPIs owned by the team spanning across multiple products and provide feedback/ suggestions on improving those
  • Handle conflicting priorities really well, communicate clearly and understands how to drive a high level of focus and excellence with a strong, talented and opinionated team
  • Identify and remove impediments faced by the team by working with my Head of Product/ other stakeholders and proactively flag off any risks/ delays in the commitments
  • Contribute in capability and capacity planning for Product Management, for my own Product area to ensure capacity to drive work
  • Build and nurture a great team of APMs, PMs for my Product ownership area, based on the business needs, strategic priorities assigned and level of focus required
  • Carry out people routines for direct reports (APMs, PMs) and develop talented people
  • Identify and remove impediments to ensure my team is successful in delivering the committed deliverables
  • Motivate the team by ensuring they have fulfilling roles, proper rewards and recognition strategies
  • Conduct fair performance appraisals and provide constructive feedback for my team/ individual to improve and facilitate the development of individuals in the team
  • Collaborate with Head of Product to understand future demand and direction of my product

Am responsible for achieving or exceeding agreed product KPIs improvements across all the Products owned/ managed by my team 

You will need

Skills relevant for the job

  • Excellent written and verbal communication skills
  • A methodical/ analytical approach and great problem-solving skills
  • Attitude and the aptitude to learn new product area/domain quickly
  • Great presentation and persuasion skills
  • Team player who could work collaboratively with other members of the team
  • Ownership, responsiveness and commitment towards assigned work
  • Strong decision making and prioritization skills, especially when multiple trade-offs are involved and faster decision are required
  • Empathy and good listening skills to understand the needs/ pain points of your customers/ stakeholders
  • Excellent facilitation to effectively facilitate requirement gathering/elicitation sessions with senior business leaders/ stakeholders
  • Supplier management and negotiation skills
  • Knowledge of Agile methodologies, writing effective user stories/ acceptance criterions
  • Great hiring/ interviewing skills
  • Understanding of User Research/ Design Thinking concepts
  • Great coaching skills and have successfully developed rock star Product managers under your leadership
  • Great people skills and can gain respect and trust of team members and others working with you

 

Experience relevant for this job

  • Have proven success in leading a team of highly talented and opinionated product managers and took multiple ideas (at least 1 new product/idea) from conception to go-live, through standard software product development lifecycle and got measurable success across defined KPIs
  • Good domain expertise in the relevant functional area/ a large complex domain
  • Efficient in stakeholder management and has ability to steer the team in the right direction by putting best team members in the most value generating Products/ Business priorities
  • Knowledge and experience of product management best practice and methodologies and strong technical acumen
  • Technically competent to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested
  • Have great prioritization and decision making skills  and have made good decisions/ judgements around business priorities and resource allocation, etc
  • Experience in building/ hiring, grooming a team of Product Managers
  • Experience working with hardware is desirable but not essential.

 

Application process

Our office application process varies depending on the role and the level of experience needed.

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