Hours: 36
Salary: Competitive
Location: Shire Park, Kestral Way, Welwyn Garden City AL7 1GA
United Kingdom
Apply by: 04/10/2021
Shire Park, Kestral Way, Welwyn Garden City AL7 1GA
A fantastic opportunity has arisen with the Customer Reputation team for a Proposition Manager. This role is responsible for developing and delivering customer propositions focused on Waste (Packaging and Food Waste) as well as supporting our Community. Their passion for customers, the environment, retail and data will help identify long and short term opportunities for the brand.
If you have passion for making positive change and have excellent stakeholder management and can turn data into actionable plans then please read more about this position.
Building strong relationships across a wide range of departments including Group Comms, our product teams, and channel teams to build customer propositions, future trends that will influence customer behaviour and share the great things Tesco are doing with our customers to drive NPS and improve our trust scores.
Having an ability to manage multiple stakeholders and priorities from around the business
Digesting customer insight from multiple sources, and make build clear strategies and propositions routed in this insight.
Keeping updated on the latest trends, policy changes, and things happening around the world
Building excellent reports to a high level and adapting to different audiences as well as and engaging with multiple stakeholders across the business, ability to alter their influencing style according to the audience.
Influencing others to support in the building of propositions & understanding the commercial, the master brand, and customer implications when building propositions.
Building effective presentations and documents by showing ability to effectively story tell and turn complex stories into simple documents that take people on the journey.
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
We are supportive of colleagues having conversations with hiring managers about what office presence will look like in the context of the role.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.