One Stop - Assistant Maintenance & Operations Manager

Hours: 37.5

Salary: Competitive Plus Benefits

Location: Brownhills WS8 7HU

United Kingdom

Apply by: 16/06/2023

One Stop - Assistant Maintenance & Operations Manager

Brownhills WS8 7HU

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About the role

At One Stop we aim to serve our local shoppers a little better every day, with a culture that is friendly, fun and where everyone is treated with respect, you have a really great place to work. As part of the team, you can make a difference to our business by:

  •  Treating each other how they like to be treated.
  •  Making things easier.
  •  Working together as one team.
  •  Making our customers at the heart of everything we do.

We want you to understand the business inside out, we need you to live and embed our values and build great relationships with the amazing people across our business.

As a business we’re at our best when we’re connected and working together. We believe coming together in person enables us to deliver more effectively on our core purpose and provides stronger connection between colleagues, as well as with customers, and suppliers. It also allows us to truly experience the culture which makes One Stop a great place to work for all.  At One Stop we offer a flexible working pattern that will support us to connect more in person, whilst continuing to provide the flexibility that we know you value and maintain the benefits we have experienced from blended working. All colleagues will be expected to spend at least two days each week working in the office and should expect to come together more than this on a regular basis, as needed, on any given week, this will be driven by role, business priorities, workload requirements, or to enable us to work more effectively together. Please talk to us about what this means for you.

You will be responsible for

  • Support the Maintenance Operations Manager (MOM) to manage the relationship between One Stop and outsourced maintenance supplier across our Retail stores, SSC & 3 Distribution Centres.
  • Assist the strategic implementation of Safety Improvement plans for Tesco Maintenance ensuring all safety risks are managed.
  • Works collaboratively with the wider business to support Retail, Distribution and Property safety improvement plans.
  • Build effective relationships at all levels across the business (internal & external facing).
  • Support the development and improvement of policies & procedures within the Maintenance function.
  • Attend monthly governance meetings regarding Maintenance budget performance, insight & trends, facilitating the meeting when the MOM is unavailable.
  • Trend spotting on repetitive costs/jobs to drive value and improve ways of working.
  • Manage the cleaning, refuse & hygiene contracts, set SLA’S and manage costs inline with the contract.
  • Champion Health and Safety guidelines and manage & conduct work activities in such a way as to ensure the safety, health & welfare at work of all colleagues & customers.
  • Line Manager responsibility for the Facilities Team (canteen, reception, cleaning, post room) and capability development to ensure high performance.
  • Ownership & implementation of the SSC H&S risk register and improvement plan.
  • Ensure the canteen and cleaning teams work within relevant food safety, H&S and COSHH regulations and that appropriate and accurate records are maintained to demonstrate due diligence.
  • Manage the budgeting, forecasting, reporting and invoicing for facilities and canteen.
  • Responsibility for ensuring all H&S related documentation is accurate, up to date.
  • Ownership of the SSC H&S colleague Consultative Group Meetings, ensuring that meetings are scheduled, minutes documented and next steps managed in line with the plan.
  • Ownership of maintenance issues in the SSC – working with Tesco Maintenance to ensure issues are reported and escalated.

Technical Skills:

  • Knowledge  of Maintenance Operations & Systems
  • Experience of Maintenance in a Retail environment
  • Ability to communicate at all levels
  • Work on own initiative
  • Workload prioritisation 
  • Resilience
  • Champion for health & safety
  • Commercial acumen and ability to see the bigger picture


  • Good working knowledge of Microsoft applications including Microsoft Project
  • Understanding of Food Safety and COSHH
  • Food Hygiene Level 2 (required)
  • Food Hygiene Level 3 (preferable)
  • IOSH Managing Safely (required)
  • NEBOSH (preferable)

You will need

To understand how we lead:

Believe in each other:

Building trust-based relationships

Caring for each other

Backing each other

Being clear on our shared purpose

Finding ways to work better together, driving end to end collaboration

Respecting & valuing each others expertise and contribution

Stay Curious:

Looking in different places for new ideas and perspectives

Being inclusive and giving everyone a voice

Wanting to learn more

Seeking to understand yourself and others

Embracing change and adapting to the opportunities and challenges it brings

Understanding how your work enables our purpose and strategy

Be Brave:

Taking responsibility for your decisions and making things happen

Pushing the boundaries by taking measured risks

Doing the right thing for customers, colleagues, communities & the planet

Speaking up when something doesn’t feel right

Being yourself and showing your vulnerabilities

Acknowledging when something doesn’t work; fail fast, share learnings, and move on

Live 20/80:

Doing only the few things that will make the biggest difference

Ruthless prioritisation

Finding creative ways to get there quicker and with less effort

Acting like it’s your own money, resource and time

Striving for progress over perfection

Using what’s already there, not always needing to reinvent

What’s in it for you

At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:

  • 10% Discount in One Stop & Tesco stores
  • Discounted Tesco pharmacy services
  • Discounted shopping website
  • A great holiday package
  • A commitment to your career development
  • Community involvement and charity work
  • Pensions Scheme

One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.

One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.

About us

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighborhood. Open 7 days a week One Stop aims to meet the needs of all its local customers.

Since 2003 we have been a subsidiary of Tesco. With our stores situated throughout England and Wales, there’s sure to be a One Stop near where you live or work.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancies


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