Product Operations Manager

Hours: 36

Salary: Competitive

Location: Farringdon EC1R 5AR

United Kingdom

Apply by: 31/10/2023

Product Operations Manager

Farringdon EC1R 5AR

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About the role

At Tesco, we are looking for a knowledgeable Product Manager / Owner to join us to help Manage Product Operations at Tesco. Does this sound like you? If so this could be your next role.

The Product Operations team enables Product colleagues to work at their best by building Product Capabilities, streamlining workflows and enabling cross-functional communication.

As a Product Operations Manager you will be embedded within Product Teams and provided strategic support to Leadership, develop and share standard process and ensuring Product colleagues are able to thrive at Tesco.

The way we do this is by being a Product Evangelist, promoting agile principles and an experimental mentality, with as much focus on people as you’ll have on process. This role benefits from having an umbrella view over multiple Product, Design, Engineering and Portfolio teams making it a pivotal role with the ability to see the impact your work has on the teams you support.

You will be responsible for

  • Demonstrating your Product Management experience to support various Product Teams to improve their ways of working by and seeking out opportunities to standardise / systematise solutions, for both the product teams you're embedded within and the broader product community.
  • Supporting Heads of Product in setting, presenting and aligning the team’s vision and goals by facilitating OKR setting workshops and roadmapping sessions
  • Build trust and rapport with key team members including Product Directors, Heads of Products and their cross-functional counterparts.
  • Understanding Product Development processes within Tesco and find opportunities for improvement, automation and standardisation
  • Having an outstanding umbrella view across multiple teams and using this insight to develop standard methodologies and playbooks
  • Conducting analysis of data to identify trends, surfacing difficulties, brainstorming solutions, developing delivery plans and measuring impact of change
  • Breaking down sophisticated problems and collaborating closely with the product community to develop, launch and iterate on experiments.
  • Running engaging workshops and retrospectives to capture and incorporate the best insights and thinking of others.
  • Managing and facilitating monthly product reviews and weekly product round-up sessions, as well as being responsible for cyclical communications within your Product community.
  • Running cyclical assessments of Product teams’ health, practice maturity and/or skills, including seeing opportunities, driving improvements and crafting a feedback loop with Head of Product and the Agile Coaching Team.
  • Encouraging a centre of excellence and evangelise the best Product Management practice across the teams in collaboration with the Agile Product Coaching Team.
  • Collaborating with other Product Ops Managers in running quarterly prioritisation activities.

You will need

  • To be an advocate of change with a passion for problem-solving and continuous improvements. - A standout colleague who is happy to ‘muck-in’ when needed - Well organised with great time management
  • Practising agile and familiar with lean methodologies - Analysing data to support decision-making.
  • Excellent communication, collaboration, presentation, facilitation and negotiation skills.
  • Collaborative, flexible and open working style with an ability to quickly establish trust and credibility.
  • Integrity, energy and a self starter who loves to “make things happen”

If this sounds like the role for you, we would love to hear from you!

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work!  These include but are not limited to:

  • Annual bonus scheme
  • Holiday starting at 25 days plus a personal day (and bank holidays)
  • Great colleague discounts and deals, saving you money on everyday purchases, utility bills for the home and more
  • Retirement savings plan – save between 4% and 7.5% and Tesco will match your contribution
  • Buy as you earn and Save as you earn share schemes
  • Opportunities to get on – take advantage of our ongoing learning opportunities and award-winning training to help you achieve the career you want

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you - Everyone is welcome at Tesco.

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