Social Media Content Optimisation Assistant (Listening & Reporting)

A rare opportunity has arisen for a Content Optimisation - Social Listening and Reporting Assistant to join the Marketing team at Tesco.

You'll be responsible for all social listening and reporting on Tesco social channels and content, supporting the strategic development of our Social strategy across all of our social media platforms and ensuring the team is set up for success in how we are talking to customers across our social, content & PR channels. A key responsibility will be leading the relationship with our content management system provider, cascading best practices to the team and wider Tesco group (F&F, Tesco Mobile, Tesco Bank etc)

This role would suit someone who has strong social listening experience preferably within retail or experience analysing data and creating insight; experience of working with customer behaviours in the retail industry is also beneficial.

The Hiring Manager for this vacancy is Tina Moore 

Leading on all social media listening and reporting across the business 
•    Management of our social listening platform (Sprout and Pulsar) across the Tesco Group
•    Managing agency and platform relationships.

•   Supporting the strategic direction of the social media strategy and creative best practice for each platform
•    Cascading information to and managing stakeholders.
•    Owning, updating and sharing the Tesco social media playbook with the broader business 
•    Owning the social media Quarterly Business Reviews and Social Media Business forums 
•    Developing and supporting with an innovation and test and learn roadmap for all social media platforms 
•    Following our Business Code of Conduct and always acting with integrity and due diligence

 

• Experience of taking data and converting into meaningful insight
• Experience of social listening across social listening platforms and Content Management Systems
• Content marketing experience across a range of channels, particularly social media channel
• Experience of working with customer behaviours in the retail industry and how they’ve changed over time
• A keen awareness of developments and trends within social media
• An inquisitive nature and desire to make things better

We offer excellent benefits that help make Tesco a great place to work! These include but aren’t limited to:

• Annual bonus scheme 
• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus 8 Bank holidays)
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click here to read more about the benefits we have available for our colleagues