Product Manager - Till Receipts

The Till Receipts product team are responsible for managing the product vision, strategy, and development of one of Tesco’s core technology foundations – an API Platform that provides a simple, secure and accurate way of managing Till Receipts.
 

Part of the Communications team, the Tills Receipt product responds to millions of requests per day, across our Tills Network.  If you’ve ever shopped in store with us, you’ve already been a user of the Communication on Tills APIs.

As the Product Manager, you’ll be leading an agile team of industry leading engineers to develop Tesco’s Communication on Tills service. You will be responsible for the future direction of the products that we build, solving problems, encouraging your team and developing new features through quality, scalable, performant and maintainable technical solutions. The solutions that you and your team will be responsible for will have a global reach, impacting millions of customers.

• Help to determine the product strategy for this area by working with other Product Managers and the Head of Product for Customer APIs to deliver the product vision.
• Establish key product metrics and track product performance using data analytics tools and techniques.
• Analyse customer shopping behaviour, identify trends, and measure the impact of product features on the overall Tesco in-store checkout experience.
• Collaborate with engineers, UX designers, and other stakeholders across the business to translate customer needs into detailed product requirements and design specifications aligned to the product vision.
• Act as the Product Manager and work directly with the development team and other stakeholders to break down complex pieces of work into manageable slices of value with the aim to deliver as frequently as possible.
• Leverage data analytics to identify trends, measure product performance, and inform prioritisation decisions.
• Navigate and manage conflicting priorities well, communicate clearly and understand how to drive a high level of focus and excellence in all those around you.
• Deliver simple, well described, prioritised stories to your development team whilst ensuring context of the works importance is shared and the value it delivers is clear.
• Align product priorities and roadmaps with quarterly goals, ensuring that development efforts are focused on achieving measurable outcomes for the product.
• Relentlessly measure and communicate value created to all stakeholders, all the time.
• Plan and execute product releases, coordinating with stakeholders and counterparts in engineering to ensure smooth product delivery and effective customer adoption.
• Work with delivery counterparts to plan sprints / releases that unlock value for complex interdependent outcomes. Work closely with your products customers, analytics teams and business stakeholders to understand the issues they face, lead discovery work to define minimum viable products (MVP) and minimum product fit for each new feature.

Skills

• Excellent written and verbal communication skills.
• A methodical/ analytical approach and great problem-solving skills.
• Use good prioritisation techniques to refine and groom your backlog.
• Attitude and the aptitude to learn new product area/domain quickly.
• Great presentation and persuasion skills.
• Team player who could work collaboratively with other members of the team.
• Empathy and good listening skills to understand the needs/ pain points of your customers/ stakeholders.
• Knowledge of Agile methodologies, writing effective user stories/ acceptance criteria.
• Understanding of User Research/ Design Thinking concepts.
• Numerate and confident handling data.

Experience

• Good domain expertise in the relevant functional area.
• Knowledge and experience of product management best practice and methodologies and strong technical acumen.
• Experience of User Research/ Design Thinking concepts and applied those for your product work.
• Good knowledge in the use of Tools & Techniques for Backlog prioritisation, managing dependencies and for gaining insights using available data points.
• Broad knowledge and understanding of the technologies relevant to product management.
• Knowledge and experience of current software development methodologies and processes.

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We offer excellent benefits that help make Tesco a great place to work! These include but are not limited to:

• Annual bonus scheme
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• The right to request flexible working from your first day with us
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay and we also offer 4 weeks fully paid paternity leave
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
• Opportunities to get on - take advantage of our ongoing learning opportunities and award winning training, to help you achieve the job and career you want

Click Here to read more about the benefits we have available for our colleagues

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.