Associate Product Manager – Store Ops Technology

This role is part of the Store Operations Product Team within Technology Change.

Our vision is to provide colleagues with a brilliant technology user experience that enable them to be at their best. Ensuring our colleagues can access information and communicate effectively is key to delivering a great shopping experience for our customers. The role will understand the colleague experience, the user journeys & support the transition to future fit technology that our colleagues love to use yet work for the business. The successful candidate will be an eager problem solver who is not afraid to challenge the status quo. The role will work closely with the Business Support teams, UX, Data Analytics, Workplace Technology and our store colleagues to ensure all new tech meet our strategic goals.

Time will also be spent in store understanding the needs of our colleagues and getting feedback on our product development initiatives.

• Support the development of the vision, strategy, road map and work with stakeholders to ensure complete alignment across Tesco.
• Collaborate with stakeholders across Tesco to build a picture of the colleague technology landscape.
• Support discoveries into key business problems and take stakeholders on the journey from tactical to strategic solutions.
• Map our problems and work to solve them in ways our customers love yet work for the business.
• Continuously challenge solutions to ensure they deliver value.
• Understand the pain points and problems of key user personas, customers & stakeholders.
• Identify and capture user journeys and requirements within Aha & JIRA.
• Support the execution of Proof of Concepts (POCs) that follow the build, measure, learn cycle and ensure decisions are data driven.
• Focus on delivering outcomes rather than outputs.
• Prioritise, coordinate and communicate the resolution of live product issues.
• Work within a team of experienced Product Managers who will help and support your development as well as have the opportunity to attend Product and Leadership events to support your career.
• Follow our Business Code of Conduct and always acting with integrity and due diligence

Skills relevant for the job

• A methodical and analytical approach, great problem-solving skills and can provide logical answers to complex problems.
• Able to challenge the status quo
• Used good prioritisation techniques to refine & groom your feature backlog regularly.
• Attitude and the aptitude to learn new product area/domain quickly.
• Excellent written & verbal communication skills
• Great presentation & persuasion skills
• Team Player who can work collaboratively with other members of the team.
• Numerate and confident handling data

Experience relevant for this job

• Knowledge and experience of product management best practice & methodologies.
• Understand User Research/ Design Thinking concepts and applied those for your product work.
• Good knowledge in the use of Tools & Techniques for Backlog prioritisation, managing dependencies and for gaining insights using available data points.
• Broad knowledge and understanding of the technologies relevant to product management.
• Knowledge of software development methodologies and processes.

Desirable:

Retail domain experience

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We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving.  And helps make every day a little better for you and your family.  These include but are not limited to:

• Colleague bonus scheme
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Buy holiday salary sacrifice scheme (for salaried roles)
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• The right to request flexible working from your first day with us
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here 
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.