For managers in Head Office, Stores and Distribution we have a 'store experience' programme called TWIST (Tesco Week In Store Together). It involves spending five days in a store learning by doing, once a year, every year.
TWIST reinforces our values and aims to improve knowledge sharing and help the office, stores and distribution work better for our customers.
It covers all aspects of store operations, from the back door to the shop floor working as a Customer Assistant, including; receiving deliveries, working in the warehouse, filling, working on checkouts and the Customer Service Desk and this year completing a nightshift.
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